事件查看器中的 Dell Command Monitor 错误:事件 ID 1054 (AlertTemperatureProbeFailure)
Summary: 计算机可能会在 Windows 10 事件查看器中看到错误。这些错误与实例 ID 1054 (AlertTemperatureProbeFailure) 和 Dell Command |监控。
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
受影响的产品:
- Dell Command | Monitor
受影响的平台:
- OptiPlex 一体机 Plus 7410
- OptiPlex 7490 All-In-One
- Latitude 5521
- Precision 5560
- Precision 3561
错误包括:
"Temperature sensor detected a failure value Sensor location: SKIN ," "Temperature sensor detected a failure value Sensor location: VIDEO ," "Temperature sensor detected a failure value Sensor location: CPU ," "Temperature sensor detected a failure value Sensor location: DIMM A ,"
Cause
出现此问题的原因是受影响的平台不支持 BIOS 代码 UPPER_NON_CRITICAL_THRESHOLD_SUPPORTED 和 UPPER_CRITICAL_THRESHOLD_SUPPORTED 。
提醒:要解决此问题,需要删除此代码。
Resolution
下载并安装最新 BIOS 可解决该错误。
BIOS 更新:
Affected Products
Dell Command | Monitor, Latitude 5521, OptiPlex All-in-One Plus 7410, OptiPlex 7490 All-In-One, Precision 3561, Precision 5560Article Properties
Article Number: 000197720
Article Type: Solution
Last Modified: 24 Apr 2025
Version: 8
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