事件查看器中的 Dell Command Monitor 错误:事件 ID 1054 (AlertTemperatureProbeFailure)

Summary: 计算机可能会在 Windows 10 事件查看器中看到错误。这些错误与实例 ID 1054 (AlertTemperatureProbeFailure) 和 Dell Command |监控。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影响的产品:

  • Dell Command | Monitor

受影响的平台:

  • OptiPlex 一体机 Plus 7410
  • OptiPlex 7490 All-In-One
  • Latitude 5521
  • Precision 5560
  • Precision 3561

错误包括:

"Temperature sensor detected a failure value Sensor location: SKIN ,"
"Temperature sensor detected a failure value Sensor location: VIDEO ,"
"Temperature sensor detected a failure value Sensor location: CPU ,"
"Temperature sensor detected a failure value Sensor location: DIMM A ,"

Cause

出现此问题的原因是受影响的平台不支持 BIOS 代码 UPPER_NON_CRITICAL_THRESHOLD_SUPPORTEDUPPER_CRITICAL_THRESHOLD_SUPPORTED

提醒:要解决此问题,需要删除此代码。

Resolution

Affected Products

Dell Command | Monitor, Latitude 5521, OptiPlex All-in-One Plus 7410, OptiPlex 7490 All-In-One, Precision 3561, Precision 5560
Article Properties
Article Number: 000197720
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  8
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.