Dell Repository Manager: 업그레이드 후 버전 3.4에서 기본 설정 페이지를 로드하지 못할 수 있습니다.

Summary: 업그레이드 시나리오의 DRM(Dell Repository Manager) 3.4가 기본 설정 페이지의 회전식 화면에서 중지될 수 있습니다.

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Symptoms

사용자가 DRM 3.x를 3.4로 업그레이드하기 전에 저장소 위치를 기본 폴더에서 다른 폴더로 변경했을 때 발생하는 것으로 관찰되었습니다.
이 문서는 Windows 운영 체제에 적용됩니다.

DRM 로딩 중 

DRM 로그에는 다음과 같은 추적이 있을 수 있습니다.

SEVE com.dell.sm.downloader.DSMLocation check                                    null  java.nio.file.FileAlreadyExistsException
INFO com.dell.drm.service.InitialConfiguration intialize                         Store preference settings is inaccessible using default store
SEVE com.sun.jersey.spi.container.ContainerResponse mapMappableContainerException The RuntimeException could not be mapped to a response, re-throwing to the HTTP container
java.lang.NullPointerException

Cause

DRM 3.4 서비스는 서로 다른 사용자 권한으로 실행됩니다. Local_service 이전 DRM 3.x 버전과 비교 시. DRM에 언급된 사용자 지정 저장소(폴더)는 다음에 액세스하지 못할 수 있습니다. Local_service 이로 인해 오류가 발생했습니다.
 

Resolution

추가 Local_Service DRM에서 저장소로 언급된 사용자 및 고객 폴더. 사용자에게 다음이 있는지 확인합니다. read/write 권한을.
사용자 및 사용 권한을 추가한 후 DRM 서비스를 재시작하여 문제를 해결합니다.

 

Affected Products

Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725, PowerEdge MX5016s , PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R6715, PowerEdge R6725, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R770AP, PowerEdge R7715, PowerEdge R7725, PowerEdge R7725xd, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T40, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, Dell EMC Repository Manager - Current Versions ...
Article Properties
Article Number: 000198871
Article Type: Solution
Last Modified: 01 Sep 2025
Version:  2
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