Article Number: 000200053
SUP029 Error when trying to update firmware using HTTPS method.
Summary: This article provides information about SUP029 error which shows when trying to update firmware using https method.
Article Content
Symptoms
For IDRAC 9:
When going to IDRAC9 GUI > Maintenance > System Update > Manual Update and selecting HTTPS as the location type option.
After adding downloads.dell.com:
And then clicking "Check for update":
You notice this error showing:
For IDRAC 8/7:
Go to IDRAC8 GUI > Overview > Update and Rollback > Change File location type to HTTPs and adding downloads.dell.com as the HTTPS address:
When you click "Check for update" on the top, you see error:
Cause
This is a normal message.
Resolution
No actions needed. The error means that the firmware on the system matches the firmware in the repository.
If you review TSR log you notice that installed firmware version matches the catalog version:
Article Properties
Affected Product
PowerEdge, Repository Manager, Server Update Utility, iDRAC7, iDRAC8, iDRAC9, Catalog
Last Published Date
10 Aug 2023
Version
2
Article Type
Solution