VxRail: "하위 작업 수행 실패: EnableVCVMSSHSubTask" 또는 "하위 작업을 수행하지 못함: UnlockCDROMSubTask"

Summary: Dell VxRail: VxRail 내부 vCenter Server Appliance를 업그레이드하려고 할 때 EnableVCVMSSHSubTask 또는 UnlockCDROMSubTask에서 7.0.350 이상으로 업그레이드하지 못할 수 있습니다.

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Symptoms

다음에서 7.0.350 이상으로 VxRail 업그레이드에 실패할 수 있음 EnableVCVMSSHSubTask 또는 UnlockCDROMSubTask VxRail 내부 vCenter Server Appliance
플러그인의 업데이트 오류 스크린샷 

를 업그레이드하려고 할 때short.term.log

2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[31m [ERROR] <68>[0m vsphere_connector_guestopt_impl.go ExecuteCommandOnVM() (131): Put ""https://169.254.x.x:443/guestFile?id=27&token=52dc49af-ed53-51d1-0898-6c21e791a33327"": dial tcp 169.254.x.x:443: i/o timeout"
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[36m [INFO] <68>[0m vm_repository_connector_impl.go ToggleSSH() (358): rc: -1"
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[36m [INFO] <68>[0m vm_repository_connector_impl.go ToggleSSH() (359): Stdout: "
2022-02-27-09:26:28 microservice.cmsvcupgrade-service ""
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[36m [INFO] <68>[0m vm_repository_connector_impl.go ToggleSSH() (360): Stderr: "
2022-02-27-09:26:28 microservice.cmsvcupgrade-service ""
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[31m [ERROR] <68>[0m vm.go ToggleSSH() (364): Put ""https://169.254.x.x:443/guestFile?id=27&token=52dc49af-ed53-51d1-0898-6c21e791a33327"": dial tcp 169.254.x.x:443: i/o timeout"
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[31m [ERROR] <68>[0m enable_vc_vm_ssh_subtask.go PerformSubTask() (80): Put ""https://169.254.x.x:443/guestFile?id=27&token=52dc49af-ed53-51d1-0898-6c21e791a33327"": dial tcp 169.254.x.x:443: i/o timeout"
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[31m [ERROR] <68>[0m upgrade_flow.go PerformSubTasks() (215): Fail to run sub task: [EnableVCVMSSHSubTask], error: [Put ""https://169.254.x.x:443/guestFile?id=27&token=52dc49af-ed53-51d1-0898-6c21e791a33327"": dial tcp 169.254.x.x:443: i/o timeout]"


또는

"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.657905947Z stderr F 2022-07-29 07:45:16[31m [ERROR] <75>[0m vsphere_connector_guestopt_impl.go ExecuteCommandOnVM() (131): Put ""https://169.254.x.x:443/guestFile?id=15&token=524a1709-f64a-bfae-2b76-7f8a144f09a015"": dial tcp 69.254.xxx:443: connect: connection refused"
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.75273638Z stderr F 2022-07-29 07:45:16[36m [INFO] <75>[0m vm_repository_connector_impl.go ToggleSSH() (358): rc: -1"
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752786866Z stderr F 2022-07-29 07:45:16[36m [INFO] <75>[0m vm_repository_connector_impl.go ToggleSSH() (359): Stdout: "
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752790794Z stderr F "
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752795238Z stderr F 2022-07-29 07:45:16[36m [INFO] <75>[0m vm_repository_connector_impl.go ToggleSSH() (360): Stderr: "
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752798003Z stderr F "
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752839333Z stderr F 2022-07-29 07:45:16[31m [ERROR] <75>[0m vm.go ToggleSSH() (364): Put ""https://169.254.x.x:443/guestFile?id=15&token=524a1709-f64a-bfae-2b76-7f8a144f09a015"": dial tcp 169.254.69.254.xxx:443: connect: connection refused"
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752890818Z stderr F 2022-07-29 07:45:16[31m [ERROR] <75>[0m enable_vc_vm_ssh_subtask.go PerformSubTask() (80): Put ""https://69.254.xxx:443/guestFile?id=15&token=524a1709-f64a-bfae-2b76-7f8a144f09a015"": dial tcp 169.254.57.111:443: connect: connection refused"
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752937517Z stderr F 2022-07-29 07:45:16[31m [ERROR] <75>[0m upgrade_flow.go PerformSubTasks() (215): Fail to run sub task: [EnableVCVMSSHSubTask], error: [Put ""https://69.254.xxx:443/guestFile?id=15&token=524a1709-f64a-bfae-2b76-7f8a144f09a015"": dial tcp 169.254.xxx:443: connect: connection refused]"

Cause

ESXi 호스트의 IPv4 주소는 vmk0에 구성되어 있으며 169.254.x.x와 같이 VxRail Manager에서 이 주소에 액세스할 수 없습니다.
일반적으로 이러한 호스트는 수명 중 특정 시점에 4.5에서 업그레이드됩니다. 4.7.x에서는 VxRail IPv4 관리가 vmk2로 이동되었습니다. 따라서 vmk0에 여전히 vmk0에 IPv4 관리 주소로 태그를 지정하는 잔여 설정이 있을 수 있으며, 그 결과 vmk0에 169.254.x.x 주소가 설정됩니다

Resolution

  1. 모든 ESXi 호스트에서 vmk0에 대해 IPv4를 사용하지 않도록 설정합니다. vmk0에는 IPv6 주소만 있어야 합니다.
  2. 업그레이드 재시도

Affected Products

VxRail, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000201456
Article Type: Solution
Last Modified: 11 Nov 2025
Version:  7
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