- What is in the Dell SB521A Slim Soundbar box?
- Slim Soundbar Features
- Setting up your Slim Soundbar
- Supported Displays
- Troubleshooting
- Additional Information

(Figure.1 Experience the world’s slimmest and lightest soundbar. It offers exceptional audio clarity and easy magnetic attachment to select Dell monitors, ensuring a clutter-free desk. The Dell Slim Soundbar - SB521A)

(Figure.2 Dell SB521A Slim Soundbar Box Contents)
1 |
Slim Soundbar |
2 |
Security Loop Cable |
3 |
Documents |
|
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Front View

(Figure.3 Dell SB521A Slim Soundbar Front View)
End View

(Figure.4 Dell SB521A Slim Soundbar End View)
Product Features

(Figure.5 Dell SB521A Slim Soundbar Rear View Product Features)
1 |
Magnetic Tabs x2 |
2 |
Slim Soundbar |
3 |
USB Type-A Cable |
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Compatibility
Operating Systems:
- Windows 7, 8, 8.1, 10, and 11
- Mac Operating System (PC)
- Chrome Operating System
- Linux
- Thin Operating System
Plug and Play.
Connecting the Slim Soundbar
The Dell SB521A Slim Soundbar uses two magnetic tabs to sit under a Dell flat panel monitor. A USB Type-A cable is used to connect to the monitor. The monitors USB upstream cable connects to your Desktop or Laptop computer.

(Figure.6 USB Type-A Connector)
Note: Ensure you are connecting the correct USB uplink cable between your monitor and your computer by checking your monitors manual.
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The SB521A soundbar can be installed on the following monitors:
Speaker |
Monitor Model |
SB521A |
- Dell 22 Monitor - P2222H
- Dell 22 USB-C Monitor - P2223HC
- Dell 24 Monitor - P2422H
- Dell 24 USB-C Monitor - P2422HE
- Dell 24 monitor - P2422HA
- Dell 24 Monitor - P2423
- Dell 24 Monitor - P2423D
- Dell 24 Monitor - P2423DE
- Dell 27 Monitor - P2721Q
- Dell 27 Monitor - P2722H
- Dell 27 USB-C Monitor - P2722HE
- Dell 27 Monitor - P2723D
- Dell 27 Monitor - P2723DE
- Dell 27 4K Monitor - P2723QE
- Dell 32 Monitor - P3221D
- Dell 32 Monitor - P3223QE
- Dell 34 Curved Monitor - P3421W
|
- Dell UltraSharp 24 USB-C Hub Monitor - U2421E
- Dell UltraSharp 24 Monitor - U2422H
- Dell UltraSharp 24 Monitor - U2422HE
- Dell UltraSharp 27 Monitor - U2722D
- Dell UltraSharp 27 Monitor - U2722DE
- Dell UltraSharp 27 Monitor - U2723QE
- Dell UltraSharp 27 Monitor - U2723QX
- Dell UltraSharp 30 USB-C Hub Monitor - U3023E
- Dell UltraSharp 32 4K USB-C Hub Monitor - U3223QE
|
Note: If you have a monitor not on this list, you can check the monitor's User Guide for compatibility with the soundbar.
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Problems |
Possible solutions |
Soundbar does not turn on |
- Ensure that the USB upstream cable is connected from your computer to the Dell monitor to enable USB pass-through. This additional USB upstream cable connection is required if your computer is using an HDMI or DisplayPort cable.
- Check if the USB cable from the soundbar is connected properly to the USB port on the Dell monitor.
|
Soundbar is on but not functioning |
- Disconnect the soundbar and restart your computer. Reconnect the soundbar and check if it regains functionality.
- Open Device Manager on your computer and check if the soundbar is listed under audio devices.
- Test the USB port on the Dell monitor by connecting another USB device to it.
- Test the soundbar by connecting it directly to your computer over USB.
- If the soundbar works on the computer, you may have a defective USB port on the Dell monitor or a defective the USB upstream cable.
- If the soundbar does not work, it may be faulty, and must be replaced. In either instance, check Contacting Dell for help.
|
No audio from soundbar |
- Ensure that the soundbar is the default playback device on Windows audio settings.
- Try connecting the soundbar to different USB ports on the Dell monitor.
- Adjust the volume levels on Windows and the application in use. Also, play an alternate audio file or online media is possible.
- Clean or reconnect all cables again. Test the soundbar with a different audio source, such as from another computer.
- Go to Control Panel on your computer and click Sound. Check if the Dell Slim Soundbar SB521A is displayed in the list of playback devices under the Playback tab of the Sound dialog box. If the Dell Slim Soundbar SB521A is not the default device (indicated by a green tick beside the icon.) Right-click the Dell Slim Soundbar SB521A and select Set Default > Default Device.
- Reinstall the onboard drivers or the sound card drivers and restart the computer.
|
Distorted sound |
- Set all volume controls to their midpoints.
- Decrease the volume of the audio application.
- Test the soundbar using another audio source such as another computer.
- Ensure that there are no magnetic devices or any objects obstructing the speakers on the soundbar.
|
Unbalanced sound output |
- Set the Windows audio balance controls of left and right speaker to their midpoints.
- Troubleshoot the computer's sound card.
|
Low volume |
- Set all Windows volume controls to their maximum.
- Increase the volume of the audio application.
- Test the soundbar using another audio source such as another computer.
|
Buzzing noise |
- Check if any other objects are attached to the soundbar.
- Ensure that the soundbar is attached to the monitor. Check that there are no loose objects hanging or touching the soundbar, or stuck near the magnet on the soundbar.
- Try to reduce the volume using Windows volume controls.
- Ensure that the cables do not interfere with the soundbar.
|
Soundbar cannot be mounted on the monitor |
- Confirm if the monitor model used supports the soundbar.
- For more information about the supported monitor models, find the SB521A page at https://www.dell.com.
- Check if the monitor’s soundbar slots are open and there is no Mylar cover obstructing the slots.
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Dell SB521A Slim Soundbar Support Site
Learn how to use and troubleshoot problems with the soundbar you use and your monitor/computer. You can find information about Troubleshooting steps, How-To guides, and relevant Support Videos for assistance.
For the Dell SB521A Slim Soundbar User Guide, browse to the Dell SB521A Slim Soundbar Online Manual Page. Touch or click View PDF to the right of SB521A User Guide, which is in the Manuals and Documents section.
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