NetWorker：NVP-vProxy 尝试重试后无法创建非停顿快照

Summary: 一个或多个虚拟机的基于 NetWorker NVP-vProxy 的备份失败。 出现故障的虚拟机无法具有使用 VMware Snapshot Manager 创建的手动快照，并且失败并显示相同的消息。

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Symptoms

  • vProxy 备份日志显示错误：
Backup has FAILED. Unable to create snapshot. Unable to create non-quiesced snapshot after a retry attempt: An error occurred while saving the snapshot: Could not open or create change tracking file.

 

  • vProxy snapshot-mgr log （\opt\emc\vproxy\runtime\logs\vbackupd\vbackupd-snapmgr.log） 显示相同的错误：
YYYY-MM-DDTHH:mm:SS ERROR:  Snapshot creation task failed: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS ERROR:  Unable to create quiesced snapshot: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS NOTICE: Snapshot free space threshold validation not requested.
YYYY-MM-DDTHH:mm:SS WARN:   Retrying as a non-quiesced snapshot: Unable to create quiesced snapshot: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS INFO:   Task to create snapshot completed, errors = true.
YYYY-MM-DDTHH:mm:SS ERROR:  Unable to create non-quiesced snapshot after a retry attempt: An error occurred while saving the snapshot: Could not open or create change tracking file.

 

Cause

此虚拟机的更改数据块跟踪 （CBT） 文件存在问题。

 

Resolution

更改数据块跟踪 （CBT） 文件由虚拟机运行的 ESXi 主机创建和控制。NetWorker 是快照请求者，VMware 会获取并删除用于备份的快照。NetWorker 无法解决或绕过快照问题。

 

请联系 VMware 支持部门以帮助解决 CBT 文件问题。

 

Affected Products

NetWorker
Article Properties
Article Number: 000203736
Article Type: Solution
Last Modified: 22 Jan 2024
Version:  3
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