How to Upgrade Dell Trusted Device

Dell BIOS Verification and Dell Trusted Device software can be directly upgraded to the latest versions of Dell Trusted Device without any intermediate version requirements.

This article covers the process to upgrade Dell Trusted Device.

Affected Products:

• Dell Trusted Device
• Dell BIOS Verification

Affected Versions:

• v1.0 and Later

Affected Operating Systems:

• Windows

Dell Trusted Device can be installed on Windows devices through the user interface (UI) or through command-line interface (CLI) switches. Click the appropriate method for more information.

UI

1. Right-click and then Extract the software.
   
2. From the extracted root folder, go to either Win64R or WinNtR and then double-click TrustedDevice-64bit.msi or TrustedDevice.msi
   
   Note:

   • Win64R = x64
   • WinNtR = x86
3. Click Next at the welcome screen.
   
4. Click Install.
   
5. Click Finish.
   

CLI

Dell Trusted Device allows flexibility in command-line installation options through switches, options, and parameters.

• Be sure to enclose a value that contains one or more special characters, such as a blank space in the command line, in escaped quotation marks.
• Use these commands to install Trusted Device Agent using a scripted installation, batch files, or any other push technology available to your organization.
• Log files: Windows creates installation log files for the logged in user at %temp%, at C:\Users\\AppData\Local\Temp. If you decide to add a separate log file when you run the installer, ensure that the log file has a unique name. Use the standard .msi command to create a log file. For example: /l*v C:\[any directory]\[any log file name].log.
• The installer uses basic .msi switches and display options, except where noted, for command-line installations. The switches must be specified first. The /v switch is required and takes an argument. Other parameters go inside an argument that is passed to the /v switch.

Specify display options at the end of the argument that is passed to the /v switch to achieve the expected behavior. Do not use both /q and /qn in the same command line. Only use ! and - after /qb.

Note: For a full list of options available with /V, reference Microsoft Command-Line Options.

CLI Installation Examples:

Example #1:

msiexec /i TrustedDevice-64bit.msi /qn

Example #1 contains:

• Installer = TrustedDevice-64Bit.msi
• /qn: Quiet mode with no UI
• Install location = C:\Program Files\Dell\TrustedDevice\

Example #2:

msiexec /i TrustedDevice.msi /qn /l*v C:\Dell\TrustedDevice.log

Example #2 contains:

• Installer = TrustedDevice.msi
• /qn: Quiet mode with no UI
• Install location = C:\Program Files\Dell\TrustedDevice\
• Installation Log = C:\Dell\TrustedDevice.log

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.