Isilon PowerScale 9.3 or higher Cannot modify role in Webui. "Something went wrong. Unable to parse json into persona"
Summary: In OneFS 9.3 or higher, when trying to modify roles in webui, you might receive the following error on submit (last step) "Something went wrong. Unable to parse json into persona."
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Modifying roles in the webui results in the following error when trying to "submit" the change: "Something went wrong. Unable to parse json into persona"
You can still change them using CLI without any issues.
When viewing the role over CLI, you see that some members are listed with UID only.
Example below:
In papi logs, you see similar errors or a STACK:
If you check the user by UID, they do not exist:
Error seen in webui:
You can still change them using CLI without any issues.
When viewing the role over CLI, you see that some members are listed with UID only.
Example below:
onefs93-1# isi auth roles view AuditAdmin
Name: AuditAdmin
Description: View all system configuration settings.
Members: admin
test1
test2
UID:2003
WINSERVER\test_user
Privileges
ID: ISI_PRIV_LOGIN_CONSOLE
Permission: r
<--------------snipped------------------>
In papi logs, you see similar errors or a STACK:
onefs93-1# isi_for_array -s 'grep 2023-03-24 /var/log/isi_papi_d.log | grep -i "Failed to find user for" | grep UID'
onefs93-1: 2023-03-24T12:38:55.132849-07:00 <3.6> onefs93-1(id1) isi_papi_d[5511]: STACK Failed to find user for 'UID:2003': No such user from --- (---:0): isi_exception::isi_exception(int, char const*, __va_list_tag*) (OFFSET:134) api_exception::api_exception(api_error_code, char const*, ...) (OFFSET:146) auth_user_handler::http_get(request const&, response&) (OFFSET:1098) uri_handler::execute_http_method(request&, response&, bool, bool) (OFFSET:2480) uri_manager::execute_request(request&, response&, bool, bool, bool, bool, bool) (OFFSET:1550) std::__1::basic_filebuf<char, std::__1::char_traits<char> >::basic_filebuf(void) (OFFSET:7588) std::__1::basic_filebuf<char, std::__1::char_traits<char> >::basic_filebuf(void) (OFFSET:9908) typeinfo name for std::__1::basic_filebuf<char, std::__1::char_traits<char> > (OFFSET:40557) typeinfo name for std::__1::basic_filebuf<char, std::__1::char_traits<char> > (OFFSET:37691) ADDRESS (UNKNOWN:2363392)
If you check the user by UID, they do not exist:
onefs93-1# isi auth users view --uid=2003
Failed to find user for 'UID:2003': No such user
Error seen in webui:
Cause
The issue is caused by removing users that were previously added to the role you are trying to modify.
Deleting the user or users does not completely remove the 'UID' from the members list and fails to resolve all members.
Deleting the user or users does not completely remove the 'UID' from the members list and fails to resolve all members.
Resolution
If members of the role you are trying to modify have users with UID only listed, verify the members with UID only do not exist.
Remove nonexisting UIDs from the role that you are trying to modify:
Example:
After removing all nonexisting UIDs from the role, modify the role over Webui.
If there are multiple members listed with UID, and those users do not exist, all nonexisting UIDs must be removed.
isi auth users view --uid=<UID#>
Remove nonexisting UIDs from the role that you are trying to modify:
isi auth role modify <Role_name> --remove-uid=<UID>
Example:
isi auth role modify AuditAdmin --remove-uid=2003
After removing all nonexisting UIDs from the role, modify the role over Webui.
If there are multiple members listed with UID, and those users do not exist, all nonexisting UIDs must be removed.
Affected Products
Isilon, PowerScale OneFSArticle Properties
Article Number: 000211554
Article Type: Solution
Last Modified: 30 Jun 2023
Version: 5
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