PowerStore: SRM discover devices failed when SRA version 2.0.0.33 is used with PowerStoreOS version 3.5.0 or later

Summary: SRM discover devices failed with a general error message when SRA version 2.0.0.33 is used with PowerStore OS version 3.5 (or later).

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Symptoms

A device discovery failed general error is encountered in VMware Site Recovery Manager(SRM) when Site Replication Adapter(SRA) version 2.0.0.33 is used with a cluster that is running PowerStoreOS version 3.5.0 (or later).

Note: This issue is not applicable when using SRA version 2.0.0.33 with a PowerStore cluster that is running a version earlier than 3.5.0.

This error is seen when attempting to discover the affected PowerStore appliance from VMware SRM.

Example:
FAILUREONDISCOVER.PNG

Cause

PowerStore SRA version 2.0.0.33 is not supported with PowerStoreOS version 3.5.0 (or later).

Resolution

This issue was permanently resolved with the PowerStore SRA version 2.1.0.190 that also supports PowerStoreOS version 3.5 (or later). PowerStore SRA version 2.1.0.190 (or later) should therefore be used instead of version 2.0.0.33.


For further details on PowerStore SRA version 2.1.0.190 and the steps to install it, refer to the Dell Technologies PowerStore SRA Plugin for VMware Site Recovery Manager Release Note   document.

Additional Information

The currently installed SRA version can be found in VMware SRM as follows:
  1. Go to the SRM WEB UI at https:// <appliance IP address or FQDN>/, and click Launch Site Recovery.
  2. Access Configure > Array Based Replication > Storage Replication Adapters. The details of the currently installed SRA are displayed.

Example: The Site Replication Adapters screen in SRM showing that PowerStore SRA version 2.0.0.33 was installed.
SRAlocation.PNG
 

Affected Products

PowerStore
Article Properties
Article Number: 000213328
Article Type: Solution
Last Modified: 13 Jun 2025
Version:  6
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