AppSync: La adición de un host de Red Hat Enterprise Linux falló con el error "Deployment failed..."

Summary: La adición de un host de Red Hat Enterprise Linux no se completa con el error "Deployment failed due to AppSync server was unable to communicate with the host plug-in. Check and perform manual cleanup of AppSync agent plug-in at install location". ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

En el registro de AppSync Server, se muestra lo siguiente:

<Date Time> INFO [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SshServiceBean] [AppSync Server] [] 123->>> Running ACP...
<Date Time> DEBUG [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SecureShellSession] [AppSync Server] [] 123->>> Wating for channnel status
<Date Time> 09:34:36.624 DEBUG [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SecureShellSession] [AppSync Server] [] 123->>> Channnel closed, Status  :1
<Date Time> 09:34:36.624 DEBUG [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SecureShellSession] [AppSync Server] [] 123->>> status :1 :stdout :0 :stderr :601
<Date Time> 09:34:36.624 ERROR [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SshServiceBean] [AppSync Server] [] 123->>> ACP failed, dumping stderr: Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/cx_Freeze-5.1.1-py3.6-linux-x86_64.egg/cx_Freeze/initscripts/__startup__.py", line 14, in run
  File "/usr/local/lib/python3.6/site-packages/cx_Freeze-5.1.1-py3.6-linux-x86_64.egg/cx_Freeze/initscripts/Console.py", line 26, in run
  File "acp.py", line 147, in <module>
  File "acp.py", line 119, in main
  File "linux/host.py", line 86, in run
  File "linux/host.py", line 111, in getHostInformation
  File "linux/host.py", line 1466, in getAliases
UnboundLocalError: local variable 'out' referenced before assignment
<Date Time> INFO [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.eventservice.EventServiceBean] [AppSync Server] [] 123->>> EVENT [GENL_000055]: An error occurred while running getHostInformation on host SourceHost. Refer e20fd18a-ad8a-4775-b753-7b37bd5402dd_getHostInformation.log on the agent host for more details.

 

El registro de plug-in de host de agente indicado muestra lo siguiente:

<Date Time> acputil.py[671]:execute() Info:Running command: /sbin/ip link
<Date Time> host.py[1458]:getAliases() NICList :: ['vethxxxd@if256', 'lo', 'enxxx2', ............]
<Date Time> acputil.py[270]:getCommandTimeout() CommandTimeout value : 1800
<Date Time> acputil.py[665]:execute() commandTimeout value : 1800
<Date Time> acputil.py[671]:execute() Info:Running command: /sbin/ip addr show dev vethxxxd@if256
<Date Time> host.py[1465]:getAliases() Error:ip command not found

 

Si se ejecuta el comando manualmente, es el dispositivo que no existe el que se devuelve, a pesar de que el dispositivo existe.

[root@SourceHost logs]# /sbin/ip addr show dev vethxxxd@if256
Device "vethxxxd@if256" does not exist.

 

Cause

El comando de vínculo de IP de Red Hat devolvía varios dispositivos de red. La primera de estas no era válida y, como resultado, el siguiente comando provocó que el agente dejara de responder.

 

Resolution

Comuníquese con el administrador de host para quitar el dispositivo de red no válido.

 

Affected Products

AppSync

Products

Data Protection, Data Backup & Protection Software
Article Properties
Article Number: 000214229
Article Type: Solution
Last Modified: 23 Oct 2024
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.