NetWorker: Unable to set Direct save - No Matching devices as Storage Node is Configured Wrong

Summary: NetWorker Unable to set Direct save - no matching devices for save of client.

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Symptoms

Backup fails with the below errors: 
Unable to set Direct save with < server name> no matching devices for save of client check storage node ,devices or pools

Cause

  • It Might be due to Wrong Storage Node being Selected in the Action level.
  • It Might be due to Device pointing to wrong Storage Node.

Resolution

Action Plan: 

Kindly Check and confirm if the device selected is pointing to correct Storage node.

If the device selected was pointing to Wrong Storage node. Proceed with below:

  • Correct the Right Storage Node on Action level as its was client cannot over ride behavior.

Note: If the Behavior is client can Over ride, then we can change it in Client properties itself. Find below:

https://www.dell.com/support/kbdoc/en-au/000067041

  • Go to Policy->Workflow->backup->Right click on storage node->edit Storage node->Ok
Client properties page
 
  • Right click on storage node
 
Storage mode drop down menu
 
  • Then select edit Storage node option
 
Edit storage node option
 
  • Select the Appropriate Storage node name and click on Okay 
 

Then Triggered the Backup and it will be Successful.

 

Additional Information

https://www.dell.com/support/kbdoc/en-au/000079448

https://www.dell.com/support/kbdoc/en-au/000067041

Article Properties
Article Number: 000214677
Article Type: Solution
Last Modified: 08 Jun 2023
Version:  1
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