PowerEdge：如何使用記錄收集器工具
Summary: 本文說明在向上呈報給 Microsoft 網域工程團隊之前，收集必要記錄的步驟。
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Instructions
記錄收集器工具可用來收集交換器、伺服器和作業系統的所有記錄。
在 PowerEdge 上收集 Azure Stack HCI、AX 解決方案、S2D 和 Spaces Direct 記錄的步驟。
- 執行
LogCollector在受影響的伺服器中。
- 接受終端使用者授權合約 （EULA），並輸入服務要求 （SR） 編號。
- 從可用選項中，選取要收集的產品：
- 選項 1：SDDC
- 選項 2：TSR
- 選項 3：（選用） - 針對網路相關或效能問題，請使用選項 3。
- 從 TOR 交換器或手動執行交換器命令的交換器記錄：
show tech-support
任何其他 Windows Server 系統 （不是 AzureStack HCI、S2D 或 Spaces Direct）
TSSLogCollect 高度自動化，並自動收集：
- 新
Memory.dmp系統中的檔。 - 目錄
C:\windows\minidumps folder - 根據系統中安裝的角色提供適當的 TSS 套裝。
步驟：
- 執行
LogCollector在受影響的伺服器中。
- 接受 EULA 並輸入 SR 編號。
- 從可用選項中，選取要收集的產品：
- 選項 2：TSR
- 選項 4：TSS
- 為問題選擇「Y」 開始收集：
- 如果最近
memory.dmp檔案被偵測到，也會被收集：
- 執行結束時，訊息視窗會顯示紀錄可用的路徑：
繼續從 Dell 支援上傳記錄。
指示：
請依照文章如何與 Dell 共用記錄檔、螢幕擷取畫面和錯誤訊息中的指示操作。
Affected Products
AX-640, ax-650, AX-6515, AX-740XD, AX-750, AX-7525, AX-760, Integrated System for Microsoft Azure Stack Hub 14G, Dell/EMC AX4-5 with Windows HA Clusters, Dell/EMC AX4-5i with Windows HA Clusters, Storage Spaces Direct R440 Ready Node
, Storage Spaces Direct R640 Ready Node, Storage Spaces Direct R740xd Ready Node, Storage Spaces Direct R740xd2 Ready node, Microsoft Windows Server 2016, Microsoft Windows Server 2019, PowerEdge R240, PowerEdge R250, PowerEdge R340, PowerEdge R350, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R840, PowerEdge R940, PowerEdge R940xa
...
Products
Storage Spaces Direct R440 Ready Node, Storage Spaces Direct R640 Ready Node, Storage Spaces Direct R740xd Ready Node, Storage Spaces Direct R740xd2 Ready node, Microsoft Windows Server 2016, Microsoft Windows Server 2019, PowerEdge R240
, PowerEdge R250, PowerEdge R340, PowerEdge R350, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R840, PowerEdge R940, PowerEdge R940xa
...
Article Properties
Article Number: 000215795
Article Type: How To
Last Modified: 05 Sep 2025
Version: 6
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