Connectrix MDS: Temperature sensor shows status as unknown

Summary: The Connectrix MDS Temperature sensor shows the status as unknown.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The temperature sensor shows Status unknown:
`show environment`
Temperature:
--------------------------------------------------------------------
Module   Sensor        MajorThresh   MinorThres   CurTemp     Status
                       (Celsius)     (Celsius)    (Celsius)        
--------------------------------------------------------------------
4        Crossbar0 (s1)  125             115         38         Ok            
4        Crossbar1 (s2)  125             115         41         Ok            
4        Arb-mux  (s3)   125             105         35         Ok            
4        CPU      (s4)   125             105         46         Ok            
4        PCISW    (s5)   125             105         41         Ok            
4        IOSlice0 (s6)   125             115         28         Ok            
4        IOSlice1 (s7)   125             115         25         Ok            
4        IOSlice2 (s8)   125             115         29         Ok            
4        Sensor-12       -68             11          40         unknown enum:<1

This issue is seen on linecard DS-X9648-1536K9 when the switches are running on NX-OS 8.4(2c).

Cause

This issue is identified in Cisco Issue CSCwb85846 This hyperlink is taking you to a website outside of Dell Technologies..

Resolution

Workaround:
To recover the sensor, run the following set of commands:

config t

poweroff module

no poweroff module

Resolution:
This issue is addressed in the NX-OS: 9.3(1) and 8.4(2e)

Products

Connectrix MDS-Series
Article Properties
Article Number: 000216223
Article Type: Solution
Last Modified: 18 Apr 2025
Version:  3
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