PowerFlex 4.X- Add Existing Resource Group Job Failed Post install is not complete
Summary: When attempting to add an existing resource group, the job fails with the error "Post install is not complete"
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Symptoms
deployment.log from the job in the Thin-Deployer pod or a log bundle may show the following error:
INFO [2023-11-16T00:49:21.799166] 5172: util.rb:706:in `block in block_and_retry_until_ready': rackserver-xxxxx3: Caught exception RuntimeError: Post install is not complete INFO [2023-11-16T00:49:22.316340] 5184: util.rb:706:in `block in block_and_retry_until_ready': rackserver-xxxxx4: Caught exception RuntimeError: Post install is not complete ...
Impact
Unable to add the existing resource group to PFxM.
Cause
The PFxM system establishes a connection with the PowerFlex backend servers and verifies the configuration files in the servers' /etc/rc.d/ directory. PFxM anticipates the absence of the line "bash /root/post_install.sh" in the /etc/rc.d/rc.local file. If this line is present, PFxM encounters a failure in adding the existing resource group in PFxM.
The intended functionality of PFxM is to automatically remove this entry after the initial operating system installation and in this case, it was not.
Resolution
Manually remove the line bash /root/post_install.sh from each of the PowerFlex backend servers.
1-SSH to one of the PowerFlex backend servers
2- Modify the file with vi:
vi /etc/rc.d/rc.local |
3- If the line "bash /root/post_install.sh" exists, remove it (do not just comment it out)
4- Save and quit.
5- Repeat steps 1-4 on all PowerFlex backend servers.
6- Attempt to add the existing resource group.
Impacted Versions
PowerFlex Manager 4.x
Fixed In Version
PowerFlex Manager 4.6
Affected Products
PowerFlex appliance R650, PowerFlex appliance R640Products
PowerFlex rack, VxFlex Ready Nodes, PowerFlex custom node, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node
, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex custom node R860, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840
...
Article Properties
Article Number: 000219933
Article Type: Solution
Last Modified: 29 Dec 2025
Version: 4
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