Connectrix B-Series: Firmware Download fails when upgrading from version 9.0.x to 9.2 due to TruFOS validation failed.

Summary: Firmware download fails with the message: ERROR: TruFOS validation failed. Install a valid TruFOS and run firmware download again.

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Symptoms

When installing using the Command-Line Interface the following error is displayed:
 

6610B_SAN_Switch:admin> firmwaredownload
Server Name or IP Address: xx.xx.xx.xx
User Name: administrator
File Name: /INSTALLER-FW/v9.2.0a_G6/
Network Protocol(1-auto-select, 2-FTP, 3-SCP, 4-SFTP, 5-HTTP) [1]: 2
Password:
Do you accept and agree to the terms outlined in the End User License Agreement(EULA) for this product?

Please respond with (Y/y) to Accept, (N/n) to Not accept, or (D/d) to display the EULA : y

Checking system settings for firmwaredownload...

The following item(s) need to be addressed before downloading the specified firmware:

ERROR: TruFOS validation failed. Please install a valid TruFOS and run firmwaredownload again.

Firmwaredownload failed.

Cause

Brocade TruFOS Certificates are required on the following Brocade platforms beginning with Fabric OS v9.1.0:

  • Brocade Gen 6 Directors
  • Brocade Gen 7 Directors
  • Brocade Gen 6 G630 (switch types 173 and 184)

From the following commands output, notice that there is no TruFOS installed and the current FOS is 9.0.1e1, and determine the switchType from the switchshow output.

    license --show : 
  License Id : 10:00:38:ba:b0:0c:94:e0 
  License 1 : 
  ------------------------------------------------------------- 
    License key : BSSXXXXXXXXXXWHW3YLLgfX44fr39GaXXXXXXXXXXCLB 
    License features : Ports on Demand 
    License Capacity : 8


firmwareshow -v :
Appl 	Primary/Secondary Versions
------------------------------------------------------------- 
FOS	v9.0.1e1 
	v9.0.1e1


switchshow
switchName:     ABCDEFG
switchType:     162.6
switchState:    Online
switchMode:     Native
switchRole:     Subordinate
switchDomain:   2
[truncated]

    Resolution

    Procedure:

    Generate a TruFOS license as per knowledge base article (KBA):
    Connectrix Brocade B-Series: How to get TruFOS certificates and what do they mean.

    Once the TruFOS .xml file is generated, save the certificate in the FTP/SCP/SFTP directory and install it to the switch with the use of KBA:
    Connectrix Brocade B-Series: How to apply a Brocade TruFOS Certificate to a switch
     

    How to Apply TruFOS Certificate to Connectrix Brocade Switch from SANNav GUI

    Duration: 00:03:02 (hh:mm:ss)
    When available, closed caption (subtitles) language settings can be chosen using the CC icon on this video player.

    You can also view this video on YouTube.

    Additional Information

    In the situation where a TruFOS Certificate has expired, there is no impact to the operation, connectivity, or any other behavior related to SAN fabric operations. The only functional restriction is not being able to load the FOS level from which Brocade TruFOS Certificates are required: 
    • All enterprise switches and directors (ED-X7-8/4, ED-X6-8/4, DS-7730, and DS-6630) FOS v9.1.0 or later releases
    • All midrange and entry switches (DS-7720, DS-6620, DS-6610 and MP-7810) FOS v9.2.0 or later releases

    Affected Products

    Connectrix DS-6610B

    Products

    Connectrix B-Series
    Article Properties
    Article Number: 000220337
    Article Type: Solution
    Last Modified: 12 Mar 2025
    Version:  4
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