NetWorker:无法访问 NWUI |找不到页面
Summary: NetWorker Web UI (NWUI) 在尝试访问时被重定向到“找不到页面”。
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Symptoms
尝试访问时,NWUI 出现以下错误。
下面是来自 nwui.raw 的日志消息。
127107 1694068051 1 5 0 822093632 1614 0 *****.backup.cba nwuictld NSR notice 16 Startup complete 0 127105 1695827017 2 5 0 822093632 1614 0 *****.backup.cba nwuictld NSR warning 62 Stop command for daemon %s failed, sending TERM signal instead 1 20 44 /nsr/nwui/monitoring/app/bin/nwui_monitoring 0 1695827017 1 5 0 660702976 1614 0 *****.backup.cba nwuictld NSR notice 6 %s: %s 2 0 15 nwui_monitoring 0 44 ERROR:Unable to get nwui install directory. 0 1695827017 1 5 0 660702976 1614 0 *****.backup.cba nwuictld NSR notice 6 %s: %s 2 0 6 nwuidb 0 38 Stopping NWUI Database (Postgres DB): 0 1695827017 1 5 0 660702976 1614 0 *****.backup.cba nwuictld NSR notice 6 %s: %s 2 0 6 nwuidb 0 35 ERROR: Postgres DB is not running! 127109 1695827020 1 5 0 822093632 1614 0 *****.backup.cba nwuictld NSR notice 17 Shutdown complete 0
Cause
可能的原因:
NWUI 服务可能未正常运行。
NWUI 数据库 (Postgres DB) 可能未运行。
运行以下命令以检查 NWUI 服务是否正在运行。
在 Linux 上:ps -ef | grep nwui
在 Windows 上:tasklist | findstr nwui
Resolution
在 Linux 上:
必须运行 nwui_configure.sh (脚本)从 /opt/nwui/scripts
如果问题仍然存在,请重新安装 NWUI 并运行 nwui_configure.sh (脚本)
NWUI 的重新安装:
卸载:
[root@***** linux_x86_64]# rpm -evh lgtonwuiserv-19.8.0.4-1.x86_64
Preparing... ################################# [100%]
NOTE: NetWorker Web UI Server is uninstalled successfully.
Cleaning up / removing...
1:lgtonwuiserv-19.8.0.4-1 ################################# [100%]
安装:
[root@***** linux_x86_64]# rpm -ivh lgtonwuiserv-19.8.0.4-1.x86_64.rpm
warning: lgtonwuiserv-19.8.0.4-1.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID ff48d101: NOKEY
Preparing... ################################# [100%]
Updating / installing...
1:lgtonwuiserv-19.8.0.4-1 ################################# [100%]
运行nwui_configure.sh(脚本):
[root@***** linux_x86_64]# /opt/nwui/scripts/nwui_configure.sh
Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/usr/java/latest]:
Specify the host name of the NetWorker Authentication Service host [*****]:
Specify the host name of the NetWorker Server to be Managed by NWUI [*****]:
Specify the AUTHC port for Networker Server which is managed by NWUI [9090]:
The NetWorker Web UI Server requires a keystore file to configure encryption and to provide SSL support.
EMC recommends that you specify a password that has a minimum of nine characters,
with at least one upper case letter, one lower case letter, one number and one special character.
Do you want to use the existing keystore /nsr/nwui/monitoring/app/conf/nwui.keystore [y]?
Specify password for the existing keystore:ERROR: Keystore password cannot be empty
Specify password for the existing keystore:ERROR: Keystore password cannot be empty
Specify password for the existing keystore:ERROR: Keystore password cannot be empty
Specify password for the existing keystore:
The install will use the existing certificate "emcnwuimonitoring" for nwui services.
A database already exists in /nsr/nwui/monitoring/nwuidb, do you want to retain this database [y]?
The installation completed successfully
在 Windows 上:
重新安装 NWUI
要卸载 NWUI,请执行以下作:
控制面板 — 选择 NetWorker — 更改 — 清除 NWUI — 更改。
要安装 NWUI,请执行以下作:
控制面板 - 选择 NetWorker - 更改 - 检查 NWUI - 更改。
Affected Products
NetWorker FamilyArticle Properties
Article Number: 000222554
Article Type: Solution
Last Modified: 25 Nov 2025
Version: 2
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