PowerProtect vSphere Installation bundle update fails with ABV0032
Summary: The PowerProtect Appliance was successfully upgraded, but the vSphere installation bundle (VIB) update fails for some ESXi hosts with ABV0032.
Symptoms
The PowerProtect Data Manager suite is used to protect the vSphere environment with the Transparent Snapshot Data Mover (TSDM) solution. The PowerProtect Appliance was successfully upgraded, but the vSphere installation bundle update fails for some ESXi hosts with ABV0032.
ABV0032: VM Direct engine is unable to configure protection of the host my-esx.my-domain.com on vCenter my-vcenter.my-domain.com. The VM Direct Engine cannot complete protection of the virtual machines on this host because the protection configuration was unsuccessful. Review the error details and summary log in the Jobs window, or export the job logs and review the log files for more information. If the issue persists, contact Dell Customer Support. The Installation or uninstallation of vSphere Installation Bundles can also be performed from the PowerProtect Data Manager UI. Go to Infrastructure > Protection Engines and select the Transparent Snapshot Data Movers tab. Read Less Unable to install vSphere Installation bundle on host my-esx.my-domain.com. vCenter task is failed with /usr/sbin/esxupdate returned with exit status: 7
The VIB update Job details show only some ESXi hosts updated successfully.
Cause
The VIB update workflow copies the installation file (DEL_bootbank_tsdm_<new-version>.vib) to a shared datastore directory (tsdmVib) in the vSphere Cluster. When using a Network File System (NFS) datastore, the export configuration must allow all ESXi hosts to read the NFS data. A file listing (ls) using a secure shell (SSH) connection to the ESXi host fails on the tsdmVib shared directory content with "Stale file handle."
[root@my-esx.my-domain.com:/] cd /vmfs/volumes/my-volume/ [root@my-esx.my-domain.com:/vmfs/volumes/my-volume/5264d80f832a40c3-cfcc43a631e25cdc/tsdmVib] ls ls: .: Stale file handle sh: getcwd: Stale file handle
Resolution
Configure the NFS export to allow read or read/write access to all the ESXi hosts in the vSphere cluster.