PowerProtect: Error Code ADS0005 - Error in discovery after upgrade of Data Domain
Summary: PowerProtect: PowerProtect Data Manager Data Domain "ADS0005 - Unauthorized: Unable to process the authentication request"
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Symptoms
Error in discovery of the Data domain in our PowerProtect Data Manager after the upgrade of the Data domain system.
ADS0005: Unable to discover protection storage PowerProtect DD System with address myDataDomain.domain.com because of com.emc.brs.common.exceptions.DiscoveryActorException: Unauthorized: Unable to process the authentication request for PowerProtect DD Management Console MyPPDM.
Error: Unauthorized: Unable to process the authentication request for PowerProtect DD Management Console MyPPDM. HTTP response: HTTP/1.1 401 Unauthorized.
Cause
Credentials issue at DD side to sync with PowerProtect Data Manager.
Resolution
Create a new Data Domain user inside PowerProtect Data Manager Credentials.
Article Properties
Article Number: 000226104
Article Type: Solution
Last Modified: 23 Oct 2024
Version: 3
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