PowerProtect: PPDM Kilitlenme Hatası için Data Manager Dosya Sistemi Ubuntu aracısı yüklemesi: Çıkış kodu 7 ile kayıt işleminden çıkılıyor
Summary: PowerProtect Data Manager için Ubuntu File System Agent, yükleme sonrasında çökmeye devam ediyor Hata: Sorun, PowerProtect Data Manager'ın FQDN veya IP adresinden kaynaklanıyor olabilir. Çıkış kodu 7 ile kayıt işleminden çıkılıyor ...
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Symptoms
PowerProtect: Data Manager File System PowerProtect Data Manager için Ubuntu aracısı yüklemesi, yüklemeden sonra çökmeye devam ediyor Hata: Sorun, PowerProtect Data Manager'ın FQDN veya IP adresinden kaynaklanıyor olabilir. Çıkış kodu 7 ile kayıt işleminden çıkılıyor
Service Error:
admin@ubuntu:~/fsagent$ systemctl status agentsvc.service
× agentsvc.service - Dell PowerProtect Agent Service Daemon
Loaded: loaded (/etc/systemd/system/agentsvc.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Wed 2024-04-17 20:22:04 UTC; 1min 31s ago
Process: 3492 ExecStartPre=/bin/mkdir -p /opt/dpsapps/agentsvc/tmp (code=exited, status=0/SUCCESS)
Process: 3493 ExecStart=/opt/dpsapps/agentsvc/agentService config=/opt/dpsapps/agentsvc/config.yml (code=exited, status=1/FAILURE)
Main PID: 3493 (code=exited, status=1/FAILURE)
CPU: 6.348s
Process AgentService Not Found:
admin@ubuntu:~/fsagent$ ps -ef | grep -i AgentService
la-pia-+ 3631 1299 0 20:23 pts/0 00:00:00 grep --color=auto -i AgentService
Port # 7000 Not Found:
admin@ubuntu:~/fsagent$ sudo netstat -nlp | more
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 127.0.0.53:53 0.0.0.0:* LISTEN 867/systemd-resolve
tcp 0 0 127.0.0.1:7011 0.0.0.0:* LISTEN 3667/agentService
tcp 0 0 127.0.0.1:7010 0.0.0.0:* LISTEN 3667/agentService
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 1022/sshd: /usr/sbi
tcp6 0 0 :::28002 :::* LISTEN 1097/avagent.bin
tcp6 0 0 127.0.0.1:44385 :::* LISTEN 1097/avagent.bin
tcp6 0 0 :::22 :::* LISTEN 1022/sshd: /usr/sbi
udp 0 0 127.0.0.53:53 0.0.0.0:* 867/systemd-resolve
raw6 0 0 :::58 :::* 7 865/systemd-network
Cause
Bazı işletim sistemi dosyaları ve özellikleri eksikken çok az Ubuntu yüklemesi yapıldı ve 7000 numaralı bağlantı noktasının PowerProtect Data Manager agentsvc.service için Dosya Sistemi Ubuntu aracısını alamamasından dolayı bazı bağımlılıklar da eksikti.
PowerProtect Data Manager için Ubuntu File System Agent, yükleme sonrasında çökmeye devam ediyor Hata: Sorun, PowerProtect Data Manager'ın FQDN veya IP adresinden kaynaklanıyor olabilir. Çıkış kodu 7 ile kayıt işleminden çıkılıyor
PowerProtect Data Manager için Ubuntu File System Agent, yükleme sonrasında çökmeye devam ediyor Hata: Sorun, PowerProtect Data Manager'ın FQDN veya IP adresinden kaynaklanıyor olabilir. Çıkış kodu 7 ile kayıt işleminden çıkılıyor
Resolution
PowerProtect Data Manager Yöneticisi Ubuntu nun tam kurulumunu tamamladı ve ardından FSAgent beklentilere göre iyi çalışmaya başladı.
/var/log/installer/telemetri'nin doğru olduğunu kontrol edebilirsiniz.
"Minimal": doğru
Bu, Ubuntu'nun yanlış ve sınırlı kurulumu anlamına gelir.
/var/log/installer/telemetri'nin doğru olduğunu kontrol edebilirsiniz.
"Minimal": doğru
Bu, Ubuntu'nun yanlış ve sınırlı kurulumu anlamına gelir.
Yükleme:
Installation Command after Complete Ubuntu OS Installation was done:
admin@ubuntu:~/fsagent$ sudo ./install.sh --debug --skip-driver
2024/04/17 20:19:07 debian based system
2024/04/17 20:19:07 Linux
2024/04/17 20:19:07 The adm-agent was not installed.
2024/04/17 20:19:07 19.15.0.78.78
dpkg-query: no packages found matching powerprotect-agentsvc
2024/04/17 20:19:07 The powerprotect-agentsvc was not installed.
2024/04/17 20:19:07 19.15.0.78
2024/04/17 20:19:07 The ppdm-fsagent was not installed.
2024/04/17 20:19:08 The ppdm-fsagent installation was successful.
2024/04/17 20:19:09 To configure firewall rules run /opt/dpsapps/agentsvc/configfw.sh
2024/04/17 20:19:09 The powerprotect-agentsvc installation was successful.
2024/04/17 20:19:09 Skipping the block based backup driver installation.
Do you wish to register with PowerProtect Data Manager? [y/n] y
2024/04/17 20:19:15 The powerprotect-agentsvc registration was initiated.
Enter PowerProtect Data Manager hostname or IP: myPPDM_Name
2024/04/17 20:19:35 /opt/dpsapps/agentsvc/register.sh --PowerProtectServer=myPPDM_Name
The PowerProtect Data Manager server FQDN or IP address that is used by the application agent host is myPPDM_Name.
To use the Fully Qualified Domain Name (FQDN) as the preferred address for the agent host, in the PowerProtect Data Manager UI, go to Infrastructure > Application Agents and select Configure DNS Name Resolution.
Enter the preferred FQDN or IP address of the application host: 10.##.##.##
Preferred Address of the application host is 10.##.##.##
Enter the port number from the supported ranges 7000 to 7009 and 7012 to 7020. ports 7010 and 7011 are used by the agent service process
Enter the port number for the agent service (7000 by default): 7000
Do you want to add the firewall rule for the port 7000 (yes/no)? yes
Running the firewall script /opt/dpsapps/agentsvc/configfw.sh for setting the firewall rule.
ufw service is running
configuring ufw firewall rules
Skipping adding existing rule
Skipping adding existing rule (v6)
Firewall reloaded
The port number used by the application agent host is 7000.
TMPDIR set to value /opt/dpsapps/agentsvc/tmp
Agent service (pid 3493) started successfully.
Checking for PowerProtect Data Manager server Accessibility.
PowerProtect Data Manager server is Accessible.
The PowerProtect Data Manager File system agent installation was successful, and the request for agent registration has been sent to the PowerProtect Data Manager Server. Go to Infrastructure >Application Agents in the PowerProtect Data Manager UI to confirm that the registration completed successfully.Article Properties
Article Number: 000226123
Article Type: Solution
Last Modified: 18 Oct 2024
Version: 2
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