更新到 NetWorker 19.11 后,NMC 数据库备份失败

Summary: 升级到 Windows 2022 上的 NetWorker 19.11 后,NMC 数据库的备份开始失败。

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Symptoms

升级到 NetWorker 19.11 后,NMC 数据库备份失败。

策略操作日志中的错误:
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log中的错误:
pg_basebackup: incompatible server version 12.18
pg_basebackup: removing data directory "C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata"

Cause

在 NetWorker 19.11 中,Postgres 已更新到版本 12.18。但是, postgres_link Camera Control 下的 C:\Program Files\EMC NetWorker\Management\GST 仍然链接到 Postgres 11.21。

这是错误链接的示例:

 <SYMLINKD>     postgres_latest [C:\Program Files\EMC NetWorker\Management\GST\postgres\11.21]

Resolution

请按照以下步骤解决此问题:

1) 转至 C:\Program Files\EMC NetWorker\Management\GST。
2) 删除链接postgres_latest。
3) 重新创建指向 Postgres 12.18 文件夹的链接。

mklink /D "C:\Program Files\EMC NetWorker\Management\GST\postgres_latest" "C:\Program Files\EMC NetWorker\Management\GST\postgres\12.18"

 

Article Properties
Article Number: 000227517
Article Type: Solution
Last Modified: 12 Aug 2024
Version:  1
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