Sikkerhedskopiering af NMC-database mislykkes efter opdatering til NetWorker 19.11

Summary: Efter opgradering til NetWorker 19.11 på Windows 2022 begyndte sikkerhedskopieringen af NMC-databasen at mislykkes.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Sikkerhedskopiering af NMC-database mislykkes efter opgradering til NetWorker 19.11.

Fejl i politikhandlingsloggen: 
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
Fejl i C:\Programmer\EMC NetWorker\Management\GST\logfiler\pg_basebackup.log: 
pg_basebackup: incompatible server version 12.18
pg_basebackup: removing data directory "C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata"

Cause

Med NetWorker 19.11 er Postgres blevet opdateret til version 12.18. Men postgres_link under C:\Program Files\EMC NetWorker\Management\GST er stadig knyttet til Postgres 11.21.

Dette er et eksempel på det fejlagtige link:

 <SYMLINKD>     postgres_latest [C:\Program Files\EMC NetWorker\Management\GST\postgres\11.21]

Resolution

Følg disse trin for at løse dette problem:

1) Gå til C:\Programmer\EMC NetWorker\Management\GST.
2) Slet linket postgres_latest.
3) Genskab linket for at pege på mappen Postgres 12.18.

mklink /D "C:\Program Files\EMC NetWorker\Management\GST\postgres_latest" "C:\Program Files\EMC NetWorker\Management\GST\postgres\12.18"

 

Article Properties
Article Number: 000227517
Article Type: Solution
Last Modified: 12 Aug 2024
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.