DSA-2024-312: Security Update for Dell SupportAssist for Home PCs Installer file Local Privilege Escalation Vulnerability

Summary: Dell SupportAssist for Home PCs remediation is available for the SupportAssist Installer file that could be exploited by malicious users to compromise the affected system.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Impact

High

Details

Proprietary Code CVEs Description CVSS Base Score CVSS Vector String
CVE-2024-38305 Dell SupportAssist for Home PCs Installer exe version 4.0.3 contains a privilege escalation vulnerability in the installer. A local low-privileged authenticated attacker could potentially exploit this vulnerability, leading to the execution of arbitrary executables on the operating system with elevated privileges. 7.3 CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:HThis hyperlink is taking you to a website outside of Dell Technologies.
Proprietary Code CVEs Description CVSS Base Score CVSS Vector String
CVE-2024-38305 Dell SupportAssist for Home PCs Installer exe version 4.0.3 contains a privilege escalation vulnerability in the installer. A local low-privileged authenticated attacker could potentially exploit this vulnerability, leading to the execution of arbitrary executables on the operating system with elevated privileges. 7.3 CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:HThis hyperlink is taking you to a website outside of Dell Technologies.
Dell Technologies recommends all customers consider both the CVSS base score and any relevant temporal and environmental scores that may impact the potential severity associated with a particular security vulnerability.

Affected Products & Remediation

Product Software/Firmware Affected
Versions
Remediated Versions Link
SupportAssist for Home PCs SupportAssist Installer 4.0.3 4.3.1 SupportAssist for Home PCs
Product Software/Firmware Affected
Versions
Remediated Versions Link
SupportAssist for Home PCs SupportAssist Installer 4.0.3 4.3.1 SupportAssist for Home PCs
The fix for SupportAssistInstaller.exe has been deployed to systems in production which remediates new installations and future upgrades for SupportAssist for Home PCs. Customers are not required to take any action and should not uninstall or reinstall SupportAssist for Home PCs that is already on their systems.

The vulnerability does not impact any version of already installed Support Assist for Home PCs because it only affects SupportAssistInstaller.exe.

Revision History

RevisionDateDescription
1.02024-08-19Initial Publication
2.02024-08-20Updated acknowledgements section
3.02024-08-20Updated acknowledgements section
4.02024-08-28Added additional details for clarity

Acknowledgements

Dell would like to thank Shaurya1337 and sahilshah3276 for reporting this issue.

Related Information

Affected Products

SupportAssist for Home PCs
Article Properties
Article Number: 000227899
Article Type: Dell Security Advisory
Last Modified: 29 Aug 2024
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