Dell NativeEdge: PowerEdge R770 has Unknown as Firmware Bundle Version
Summary: On NativeEdge v4.0.0.0 release, PowerEdge R770 has Unknown as Firmware Bundle Version on the Hardware tab.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
On NativeEdge v4.0.0.0 release, If users onboard a PowerEdge R770 to Dell Automation Platform orchestrator, the Firmware Bundle Version displays Unknown on the Hardware tab.

User can also observe the event for this error.

Cause
The firmware upgrade capability is not in the NativeEdge v4.0.0.0 release.
Resolution
The firmware upgrade capability for the PowerEdge R770 will be supported on future NativeEdge releases.
Affected Products
Dell Automation Platform, NativeEdge Solutions, Dell Automation Platform ComponentsArticle Properties
Article Number: 000379423
Article Type: Solution
Last Modified: 28 Nov 2025
Version: 1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.