使用 Dell Pair 時，顯示器和週邊設備管理員中未顯示 Dell 無線音訊裝置

Summary: 瞭解透過 Dell Pair 應用程式將無線音訊裝置與電腦配對時，Dell Display 和 Peripheral Manager 無法識別 Dell 無線音訊裝置。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

受影響的產品：

  • Dell Display 和 Peripheral Manager
  • Dell Premier 無線 ANC 耳機 - WL7024
  • Dell Pro Plus 無線 ANC 耳機 - WL5024
  • Dell Pro 無線耳機 – WL3024
  • Dell Pro Plus 無線免持聽筒 - SL525
  • Dell Pro Plus 耳塞 - EB525

Cause

Dell Pair 不支援 LE 音訊功能。

Resolution

若要解決此問題，使用者可以使用 Windows 藍牙管理員手動配對無線裝置，或是使用快速配對進行 Dell 無線音訊裝置配對。

如需有關手動配對或快速配對的更多詳細資訊，請參閱 Dell 知識文章如何在 Windows 11 和 Windows 10 中配對 Dell 藍牙裝置。

Affected Products

Dell Display and Peripheral Manager, Dell Pro Plus Earbuds EB525, Dell Pro Plus Wireless Speakerphone SL525, Dell Pro Wireless Headset WL3024, Dell Pro Plus Wireless ANC Headset WL5024, Dell Pro Premium Wireless ANC Headset WL7024
Article Properties
Article Number: 000388585
Article Type: Solution
Last Modified: 06 Nov 2025
Version:  2
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