How to Cancel Consumer Subscription Support Services

Cancel Subscription Using Dell Account

1. Go to My Account page. Click the Sign In button to sign into your Dell Account using the email address used at the time of the purchase of the Dell Product or your Dell Account email address and password. For questions about creating or updating a My Account login, see the My Account FAQs.
   
2. Once you log in to the Dell Account, the home page displays a dashboard of products and services purchased, Account details, Rewards, and so on. Click Subscriptions from the left panel.
   
3. Click Manage Subscriptions and then click View.
   
4. The dashboard displays the hardware and software subscriptions purchased on your Dell Products.
   
5. Click the Action button on the Consumer Subscription Services which needs cancellation, and then click Manage Subscriptions. You can also click Consumer Subscription Services.
   
6. Subscription detail of your Dell Product is displayed. Click the Update/Cancel button.
   
7. The subscription product details page displays the subscription service details, Service tag, bill plan of your Dell Product. Click the Cancel button to cancel the Subscription.
   
   Note: The cancel button is displayed only if the subscription is eligible for cancellation. If the subscription has been previously cancelled, the Cancel button is not shown.