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Importing PFX fails with parseAlgParameters error

Podsumowanie: When trying to update the certificate, using the Server Configuration Tool or Java keytool, on Dell Security Management Server the process fails with a parseAlgParameters error when the PFX is encrypted with AES256-SHA256. ...

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Treść artykułu


Objawy

Affected Products:

  • Dell Security Management Server

Przyczyna

Not Applicable

Rozwiązanie

The PFX file must be exported using the TripleDES-SHA1 encryption option, to allow the Server Configuration Tool and Java keytool to use it.

  1. Click the search option from the taskbar and type MMC.

Search for MMC
Figure 1: (English Only) Search for MMC

  1. Click the MMC application in the results.

Click MMC
Figure 2: (English Only) Click MMC

  1. Click File in the top menu of the MMC and select Add/Remove Snap-in.

Select Add/Remove Snap-In
Figure 3: (English Only) Add/Remove Snap-in

  1. From the Available snap-ins pane of the Add or Remove Snap-ins window, select Certificates then click the Add > button which opens the Certificates snap-in window.

Add Certificates
Figure 4: (English Only) Add Certificates

  1. Select the Computer Account radio button then click the Next > button.

Select Computer Account
Figure 5: (English Only) Select Computer Account

  1. Click the Finish button to close the Certificates snap-in window.

Click Finish
Figure 6: (English Only) Click Finish

  1. Click OK on the Add or Remove Snap-ins window to finish adding the snap in.

Click Ok
Figure 7: (English Only) Click Ok

  1. In the MMC window, expand Certificates (Local Computer) and the Personal folder. Then select the Certificates folder.

Select Certificates folder
Figure 8: (English Only) Select Certificates folder

  1. Determine the certificate that you want to export. Right click the certificate and select All Tasks and choose Export.

Click Export
Figure 9: (English Only) Click Export

  1. On the Certificate Export Wizard, click the Next > button.

Click Next
Figure 10: (English Only) Click Next

  1. On the Export Private Key screen select the Yes, export the private key radio button, and click the Next button.

Select Yes, export the private key
Figure 11: (English Only) Select Yes, export the private key

  1. On the Export File Format screen:
    1. Select the Personal Information Exchange - PKCS #12 (.PFX) radio button.
    2. If not already selected, select the Include all certificates in the certification path if possible, checkbox.
    3. If not already selected, select the Export all extended properties checkbox
    4. If not already selected, select the Enable Certificate Privacy checkbox.
    5. Click Next.

Export File Format
Figure 12: (English Only) Export File Format

  1. Check the Password checkbox, assign a password to the file, ensure the Encryption: Dropdown is set to TripleDES-SHA1, and click the Next button.

Assign a password
Figure 13: (English Only) Assign a password

  1. Choose the location and name of the export file then click the Next > button.

Update file name
Figure 14: (English Only) Update file name

  1. Click the Finish button.

Click Finish
Figure 15: (English Only) Click Finish


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Właściwości artykułu


Produkt, którego dotyczy problem

Dell Encryption

Data ostatniej publikacji

03 cze 2024

Wersja

3

Typ artykułu

Solution