CloudIQ: CloudIQ Collector is showing with a status of "Missing" on gateway
摘要: The CloudIQ Collector shows with a "Status" of "Missing" on its gateway.
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症状
The CloudIQ Collector shows with a "Status" of "Missing" on its gateway.
The "Gateway to Asset" status (the CloudIQ Collector to gateway) connection is showing with a broken connection.
原因
The gateway is listening on port 22. The CloudIQ Collector does not use port 22, it only uses port 9443 (bi-directionally) for communication with the gateway.
解决方案
As the CloudIQ Collector does not use port 22, while the gateway is still listening for traffic using port 22 coming from the CloudIQ Collector, the gateway always marks a properly and successfully connected CloudIQ Collector as "Missing" and the "Gateway to Asset" status connection with a broken connection. This is expected behavior and nothing to be concerned with.
受影响的产品
CloudIQ产品
CloudIQ文章属性
文章编号: 000081983
文章类型: Solution
上次修改时间: 09 3月 2023
版本: 3
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