PowerProtect: DM5500 - Creation of SU on Replication Target fails with err null

摘要: When creating a SU on a Replication Target DM5500 system, it fails with err null message. When choosing to create a New Storage Unit while configuring a Replication Stage for a Protection Policy, if a failure occurs due to not being able to create the SU then the Error message is not displayed. This KB is to make awareness of the null Error message. This will be addressed in Version R4 (5.15). ...

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。
查看其他资源

症状

When creating a New Storage Unit on a DM5500 Replication Target, if the creation fails no clear Error message is provided for the reason of the failure. 
For logging purposes, look for error messages contains the hostname and 'protocols/ddboost/storage-units' on the replication target DM5500. 
2023-07-02T23:16:20.427Z ERROR [] [https-jsse-nio-127.0.0.1-8452-exec-41] [][][][TRACE_ID:9248559ffbed0706;JOB_ID:8ff7645256b0550e][] c.e.b.d.c.r.connection.DdRestClient.executeRestRequest(694) -  Error url = https://xxxxxa-111-6.xxxxxxn.com:8443/rest/v1.0/dd-systems/7ffb1fb0579f2e88%3A868457d8cdec00d5/protocols/ddboost/storage-units, details = "**** System is out of space.",  code = 5005

原因

Error message from the DM5500 Replication Target for storage unit creation is not processed correctly.

解决方案

Planned for version R4 (5.15), the Error message is displayed correctly.
As a work-around - Test Create a Storage Unit directly on the remote Target systems Storage Page which displays the failure Error message correctly.

受影响的产品

PowerProtect Data Manager Appliance, PowerProtect Data Manager Software, PowerProtect DM5500
文章属性
文章编号: 000216461
文章类型: Solution
上次修改时间: 09 10月 2024
版本:  2
从其他戴尔用户那里查找问题的答案
支持服务
检查您的设备是否在支持服务涵盖的范围内。