PowerProtect Data Manager-Failed to create storage unit with error code CFG0001
摘要: PowerProtect Data Manager-Failed to create storage unit with error code CFG0001
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症状
When creating a new policy, we failed to create the storage unit.
From GUI :
From job log:
We've already confirmed there's no network issue, no certificate issue, already using sysadmin to add DD(discovery is working fine)
From GUI :
CFG0001: xxx: Unable to configure the protection policy because of the following error: Failed to connect to PowerProtect DD System. errorNum: 5007 errorMessage: operation is not implemented
From job log:
ddboost.log: 2023-08-11T23:15:17.931Z ERROR [] [pool-26-thread-1] [00000000-0000-4000-b000-000000000000][][][TRACE_ID:81a3388041e49793;JOB_ID:9ea4884359c07119][plc.id:2eab4e3d,asset.id:,pcs.id:] ddboost.log(52) - severity:1 msg:[D688:7FF690077BA0] ddp_connect_with_config() failed, Hostname: xxx, Err: 5007-nfs ddp getinfo failed (nfs: Operation not supported)
We've already confirmed there's no network issue, no certificate issue, already using sysadmin to add DD(discovery is working fine)
原因
DD NFS service is disabled.
解决方案
On DD GUI, click "ENABLE" to enable NFSv3
受影响的产品
PowerProtect Data Manager, PowerProtect Software文章属性
文章编号: 000216695
文章类型: Solution
上次修改时间: 27 11月 2023
版本: 4
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