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XPS 17 9720 Service Manual

Removing the battery

Prerequisites

  1. Follow the procedure in Before working inside your computer.
  2. Remove the base cover.
    NOTE:Disconnecting the battery cable, removing the battery, or draining the flea power clears the CMOS and resets the BIOS settings on your computer.
    NOTE:After your computer is reassembled and powered on, it prompts for the Real Time Clock (RTC) reset. When the RTC reset cycle occurs, the computer restarts several times and then an error message is displayed– "Time of day not set". Enter the BIOS when this error appears and set the date and time on your computer to resume normal functionality.

About this task

The following image indicates the location of the battery and provides a visual representation of the removal procedure.

Image: Removing the battery

Steps

  1. Disconnect the battery cable from the system board.
  2. Turn your computer over and press the power button for 5 seconds to drain the flea power.
  3. Remove the seven screws (M2x4) that secure the solid-state drive thermal bracket and the battery to the palm-rest and keyboard assembly.
  4. Lift the battery off the palm-rest and keyboard assembly.

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