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Image Assist Dynamic for Multiple Platforms Version 11.1 User's Guide

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Checking the image

Image Assist performs multiple checks to ensure that the system is ready for Sysprep and image capture. It also validates the software for common build errors that would prevent Dell from successfully deploying the image in the factory.

Image Assist checks the following sections of the operating system:

  • Registry
  • Services
  • ReArm
  • Policy
  • Sysprep
  • Unattend XML
  • AppX package
  • Software
  • Drivers

The most common build errors that you may encounter are:

  • Installed device drivers
  • Appx Sysprep failures
  • Configured encryption software
  • Errors in the Unattend XML file

Image Assist checks if the Unattend. XML file is available at %SYSTEMDRIVE%\Windows\Panther. It also checks if all the required entries are available in the generalize section and adds the missing entries, if any.

Image Assist also checks if any of the following software, drivers, tools, or applets are available in the system or virtual machine. If any of the following are found, the image may not be processed successfully at Dell factory. You must uninstall them, recapture the image, and then resubmit a compliant image.

  • Tools and drivers
    • VMware Tools
    • Windows Update drivers
  • Software
    • Common third-party software which may cause known conflicts with deployment
    • Remote management programs that automatically install drivers such as, Symantec pcAnywhere and Netop
    • Modem dialing software that requires Dial-Up Networking (DUNS) connections
    • Authentic, Energetic, Reflective, and Open (AERO) should be disabled on the build base
    • A fully enabled encryption technology such as BitLocker, PGP (Whole Disk Encryption), and so on
    • Dell OpenManage Client Instrumentation (OMCI)

      You can install OMCI after deploying the image, because the OMCI version may vary depending on your target system.

    • Faronics Deep Freeze software
  • Dell applets
    • Conexant D330 Modem Digital Line Detect v.92 Modem
    • Dell ControlPoint
    • Dell Data Protection
    • Dell TrueMobile Wireless clients
    • Dell broadband clients
    • Intel Rapid Start Technology
    • Audio clients
    • Video control panels
NOTE:If you use a physical system as your build base, disconnect the network cable and disable the wireless device on the system to prevent automatic driver installation.
NOTE:If you edit the registry, log file, or the file location where Image Assist is checking, the image may be rejected.

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