Image Assist Dynamic for Multiple Platforms Version 11.1 User's Guide

Setting up your system

You can create an image using a virtual machine or a physical system. But, it is recommended that you use a virtual machine to create an image. Image Assist works at its best when initiated from a virtual machine. On a virtual machine, you can create a Windows image with reduced number of errors that you can use to optimize future deployments. For more information about virtual machines, see Using Image Assist Dynamic on virtual machine.

Before you begin using Image Assist, ensure that you:

• Are using the Windows 10 or Windows 11 operating system.
• Disable BitLocker encryption on the system.
• Document the image build. This document helps in troubleshooting the image, if necessary. Update the document when you create a new image.
• Update the build base to the latest version of BIOS which is available at https://www.dell.com/support.
  NOTE:BIOS updates are not required if you are using a virtual machine as the build base.
• Back up your work before capturing the image.
• Install the Dell driver for the Onboard Ethernet Network Controller if network access is required. This driver does not have any impact on the cross-platform image.
• Configure the system screen resolution to 1024 x 768.

Ensure that you do not install the following software, drivers, tools, or applets on your image before configuring your system. If any of the following are found, the image may not be processed successfully at the Dell factory. You must uninstall them, recapture the image, and then resubmit a compliant image. However, you can install the software, drivers, tools, or applets on your image after system configuration.

• Tools and drivers
  • VMware Tools
  • Windows Update drivers
• Software
  NOTE:The applications that may cause conflicts when installed in the Dynamic image can be scripted for installation using First Logon Commands or Additional Synchronous Commands while creating an Unattend XML file. See Creating an Unattend XML file.
  • Anti-virus software (Reference recommended installation note above)
  • Remote management programs that automatically install drivers such as, Symantec pcAnywhere and Netop
  • Modem dialing software that requires Dial-Up Networking (DUNS) connections
  • Authentic, Energetic, Reflective, and Open (AERO) should be disabled on the build base
  • A fully enabled encryption technology such as BitLocker, PGP (Whole Disk Encryption), and so on
  • Dell OpenManage Client Instrumentation (OMCI)

    You can install OMCI after deploying the image, because the OMCI version may vary depending on your target system.

  • Faronics Deep Freeze software
• Dell applets
  • Conexant D330 Modem Digital Line Detect v.92 Modem
  • Dell ControlPoint
  • Dell Data Protection
  • Dell TrueMobile Wireless clients
  • Dell broadband clients
  • Intel Rapid Start Technology
  • Audio clients
  • Video control panels