OpenManage Enterprise 4.0.x User's Guide

Backup an appliance

Use backups jobs to store appliance data like application settings, device inventory, compliance, and plugin data.

Ensure you are logged in as the default local administrator account . This is the only account that contains the backup administrator role, as described in User roles.
Ensure there is enough storage space on the target appliance.
Ensure all installed plugins are enabled.
If FSD is enabled, disable FSD from the TUI using the Enable Field Service Debug (FSD) mode option.
Ensure the Backup / Restore Settings are configured, as described in Manage console settings.
If the backup location is a local network share:
- Ensure OpenManage Enterprise has both read and write access to the share, as described in Enable read and write access to your network share.
- For backup files over 4GB, use CIFS or NFS share types, as HTTPS shares have a 4GB limit.

During a backup:
- The appliance is in Maintenance state. During this time, all new task scheduling is suspended. Only administrators are able to log in and all write operations targeting the appliance return an error. No operations can be performed on the console during this time.
- All other users are logged off and unable to take action until the backup is complete.
The Technical Support Report (TSR) and diagnostic reports are not included as part of the backup process.

Click Backup / Restore > Backup.
Select the Backup Location:
- Select HTTPS in you have an HTTPS share, and enter the:
  - Destination Path to where your backup file(s) will be stored.
  - Username used to authenticate the share.
  - Password used to authenticate the share.
- Select CIFS if you have a CIFS share, and enter the:
  - Domain on which the share is hosted.
  - User used to authenticate the share.
  - Password used to authenticate the share.
- Select NFS if you have an NFS share, and enter the Destination Path to where your backup file(s) will be stored.
Enable Backup File Encryption by entering a Passphrase that will be required in order to recover this backup.
Optionally, change the value of Set Schedule to configure the automatic backup process to Run Now, Run Later, Run On Schedule, or set it to Off.

NOTE:Best practice is to select Prerequisites > Running Tasks > Complete Running Tasks Before Running Backup for scheduled backups.
Click Run Backup.

A backup job is initiated. The backup is created in the specified location and can be used to Restore an appliance.

During backup, you can click Abort Backup to stop the backup at any time.

NOTE:Abort Backup fails when the appliance is in Maintenance Pending state.