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OpenManage Enterprise 4.0.x User's Guide

Dell Connectivity Service : Failed with exception: Unable to get access token from DCS

During a backup or migration operation, you may encounter a failure on the source appliance. The backup or export task will display the following error: Dell Connectivity Service : Failed with exception: Unable to get access token from DCS. This issue occurs when:

  • A backup operation is aborted and then initiated again within a few minutes of aborting operation.
  • A migrate out (export task) is aborted, and a new migrate out is initiated within a few minutes of aborting the operation.

To resolve this issue, wait for at least 5 minutes after aborting the task before retrying the backup or migrate out operation.


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