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Dell PowerEdge Express Flash NVMe PCIe SSD SFF P4500/P4600 User’s Guide

PDF

NVMe PCIe SSD is not listed in the operating system

Cause
Hardware is not correctly installed.
Solution
Check the following components:
  • Devices: Ensure that the NVMe PCIe SSDs are installed in an NVMe PCIe SSD backplane.
    • CAUTION: NVMe PCIe SSDs must be used with NVMe PCIe SSD backplanes. To ensure that you have the correct configuration for the NVMe PCIe SSD, see the platform-specific Owner’s Manual at Dell.com/support/manuals.
  • Backplane: Ensure that the cables for the NVMe PCIe SSD backplane are connected correctly. Cables: PCIe cables are unique for the configuration. Ensure that the backplane cable connectors are connected to the backplane and the extender card or system board cable connectors are connected to the extender card. See Replacing and configuring hardware .
  • Extender card: Ensure that the PCIe extender card, if used in your server configuration, is plugged into the correct supported slot. See the system specific Owner's Manual at Dell.com/support/manuals.

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