Dell PowerStore Installation and Service Guide for PowerStore 1000, 1200, 3000, 3200, 5000, 5200, 7000, 9000, and 9200

Collect support materials

1. Select the Settings icon, and then select Gather Support Materials in the Support section.
2. Click Gather Support Materials.
3. Type a description of the collection in the Description field.
4. Select the timeframe for the data collection.
   You can select one of the available options from the Collection Timeframe drop-down menu, or select Custom and set a timeframe.

   NOTE:If you select Custom as the timeframe for the data collection, the estimated finish time for the data collection is displayed in the Collection Timeframe Finish column of the Support Materials Library table.
5. Select the type of support data to collect from the Object type drop-down menu.
6. In the Objects to collect data for: area, select the check boxes of the appliances from which to collect support data.
7. To send the data collection to support when the job completes, select the Send materials to Support when finished check box.
   NOTE:This option is available only when Support Connectivity is enabled on the system. You can also send the data collection to support from the Gather Support Materials page after the job is completed.
8. Click Start.
   The data collection is initiated, and the new job appears in the Support Materials Library table. You can click the job entry to view its details and progress.