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Dell Precision 7720 Owner's Manual

Diagnostic LED

This section details the diagnostic features of the battery LED in a notebook.

Instead of beep codes errors are indicated via the bicolor Battery Charge LED. A specific blink pattern is followed by flashing a pattern of flashes in amber, followed by white. The pattern then repeats.
NOTE The diagnostic pattern will consist of a two digit number being represented by a first group of LED blinks (1 through 9) in amber, followed by a 1.5 second pause with the LED off, and then a second group of LED blinks (1 through 9) in white. This is then followed by a three second pause, with the LED off, before repeating over again. Each LED blink takes 0.5 seconds.

The system will not shutdown when displaying the Diagnostic Error Codes. Diagnostic Error Codes will always supersede any other use of the LED. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed:

Table 1. LED patternThe table describes the LED pattern that will allow you to identify the issues.
Blinking patternProblem Description Suggested Resolution
AmberWhite
21processorprocessor failure
22system board, BIOS ROMsystem board, covers BIOS corruption or ROM error
23memoryno memory/no RAM detected
24memorymemory failure/RAM failure
25memoryinvalid memory installed
26system board; chipsetsystem board/ chipset error
27displaydisplay failure
31RTC power failurecoin-cell battery failure
32PCI/VideoPCI/Video card/chip failure
33 BIOS recovery 1recovery image nor found
34BIOS recovery 2recovery image found but invalid

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