If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring more equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded system diagnostics
NOTE:The Dell Embedded System Diagnostics is also known as Enhanced Preboot System Assessment (ePSA) diagnostics.
The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:
Run tests automatically or in an interactive mode.
Repeat tests
Display or save test results.
Introduce more test options for extra information about the failed devices, run a thorough test.
View status messages that inform you if tests are completed successfully.
View error messages that inform you of problems encountered during testing.
Running the Embedded system diagnostics from Boot Manager
To run the embedded system diagnostics from Boot Manager:
As the system boots, press
<F11>.
Using the arrow keys select
System Utilities →
Launch Diagnostics.
Wait while the Quick Tests automatically run.
Once the tests have been completed, you can view the results and additional information on the
Results tab, the
System Health tab, the
Configuration tab, and the
Event Log tab.
Close the Embedded System Diagnostics utility.
To leave the diagnostics, click
Exit.
Click
OK when prompted, and the system reboots.
Running the Embedded System Diagnostics from the Dell Lifecycle Controller
To run the embedded system diagnostics from the Dell Lifecycle Controller:
As the system boots, press
F10.
Select
Hardware Diagnostics →
Run Hardware Diagnostics.
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