Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Secure Connect Gateway 5.x — Virtual Edition Support Matrix

PDF

Support software

The following table lists the supported support software:

Table 1. Supported support softwareThe following table lists the support software data storage devices that are supported by secure connect gateway.
Model TCP port or collection protocol Direction Source or Destination Application name Communication
CloudIQ Collector HTTPS 9443 Outbound To secure connect gateway REST Service notification
Customer Management Station 5414 Inbound From secure connect gateway EMCRemote Remote support
9519 RemotelyAnywhere
3389 Remote desktop
80, 443, 8443 WebHTTP/HTTPS
22 CLI (using SSH)
DataIQ HTTPS 9443 Outbound To secure connect gateway REST Service notification
HTTPS1
Passive FTP
SMTP
22 Inbound From secure connect gateway CLI (using SSH) Remote support
80, 443, 30003 DataIQ UI
Data Computing Appliance Passive FTP Outbound To your SMTP server ConnectEMC Service notification
SMTP
22 Inbound From secure connect gateway CLI (using SSH) N/A
DellSvcs-Auth, DellSvcs-Automate, DellSvcs-Connector, DellSvcs-CPMS, and DellSvcs-Monitor. 22, 443 Inbound From secure connect gateway CLI (using SSH) Remote support
SSLWebBrowser
3389 RDP
HTTPS 9443 Outbound To secure connect gateway REST Service notification
HTTPS1
Passive FTP1
SMTP
Disk Library (DL3) SMTP Outbound To your SMTP server CentOS Service notification
22 Inbound From secure connect gateway CLI (using SSH) Remote support
443 Secure Web UI
11576 EDL Mgt Console
Disk Library Mainframe series 5 HTTPS 9443 Outbound To secure connect gateway ConnectEMC Service notification
FTP 20, 21
SSH/SFTP  22
SMTP
22 Inbound From secure connect gateway CLI (using SSH) Remote support
80, 443 DLmConsole /

DLm System Manager

Dell Disk Library (EDL) HTTPS2, 1 Outbound To secure connect gateway ConnectEMC Service notification
Passive FTP2, 1
SMTP2
22 Inbound From secure connect gateway CLI (using SSH) Remote support
11576 EDL Mgt Console
443 Secure Web UI

1—The use of HTTPS for service notifications depends on the version of ConnectEMC used by the managed device. For more information, see the product documentation. The default port for HTTPS is 443. The value for Passive Port Range in FTP is set to 21 and 5400 through 5413. This range indicates the data channel ports available for the response to the PASV commands. These ports are used for the Passive FTP mode of the Connect Home messages and for the GWExt loading and output.

2—The service notification for EDL is supported only on the centrally managed devices through a management server. For the service notifications, the distributed EDL devices use secure connect gateway or the SMTP email server.


Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\