The following table lists the supported support software:
Table 1. Supported support softwareThe following table lists the support software data storage devices that are supported by
secure connect gateway.
Model
TCP port or collection protocol
Direction
Source or Destination
Application name
Communication
CloudIQ Collector
HTTPS 9443
Outbound
To
secure connect gateway
REST
Service notification
Customer Management Station
5414
Inbound
From
secure connect gateway
EMCRemote
Remote support
9519
RemotelyAnywhere
3389
Remote desktop
80, 443, 8443
WebHTTP/HTTPS
22
CLI (using SSH)
DataIQ
HTTPS 9443
Outbound
To
secure connect gateway
REST
Service notification
HTTPS1
Passive FTP
SMTP
22
Inbound
From
secure connect gateway
CLI (using SSH)
Remote support
80, 443, 30003
DataIQ UI
Data Computing Appliance
Passive FTP
Outbound
To your SMTP server
ConnectEMC
Service notification
SMTP
22
Inbound
From
secure connect gateway
CLI (using SSH)
N/A
DellSvcs-Auth, DellSvcs-Automate, DellSvcs-Connector, DellSvcs-CPMS, and DellSvcs-Monitor.
22, 443
Inbound
From
secure connect gateway
CLI (using SSH)
Remote support
SSLWebBrowser
3389
RDP
HTTPS 9443
Outbound
To
secure connect gateway
REST
Service notification
HTTPS1
Passive FTP1
SMTP
Disk Library (DL3)
SMTP
Outbound
To your SMTP server
CentOS
Service notification
22
Inbound
From
secure connect gateway
CLI (using SSH)
Remote support
443
Secure Web UI
11576
EDL Mgt Console
Disk Library Mainframe series 5
HTTPS 9443
Outbound
To
secure connect gateway
ConnectEMC
Service notification
FTP 20, 21
SSH/SFTP 22
SMTP
22
Inbound
From
secure connect gateway
CLI (using SSH)
Remote support
80, 443
DLmConsole /
DLm System Manager
Dell Disk Library (EDL)
HTTPS2, 1
Outbound
To
secure connect gateway
ConnectEMC
Service notification
Passive FTP2, 1
SMTP2
22
Inbound
From
secure connect gateway
CLI (using SSH)
Remote support
11576
EDL Mgt Console
443
Secure Web UI
1—The use of HTTPS for service notifications depends on the version of ConnectEMC used by the managed device. For more information, see the product documentation. The default port for HTTPS is 443. The value for Passive Port Range in FTP is set to 21 and 5400 through 5413. This range indicates the data channel ports available for the response to the PASV commands. These ports are used for the Passive FTP mode of the Connect Home messages and for the GWExt loading and output.
2—The service notification for EDL is supported only on the centrally managed devices through a management server. For the service notifications, the distributed EDL devices use
secure connect gateway or the SMTP email server.
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