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XPS 12 User’s Guide

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Network problem

Problems Possible causes Possible solutions
No wireless connection  
  • Check if the wireless radio is on. See Wi-Fi.
  • Try to get closer to the wireless access point.
Slow internet connections The signal strength is not strong enough. Contact your internet service provider (ISP).
Unable to pair with a Bluetooth device  
  • Ensure Bluetooth is enabled on both the tablet and the device you are trying to pair with.
  • Ensure they are within Bluetooth range.

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