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Endpoint Security Suite Pro Advanced Installation Guide v1.8

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Use the Administrative Download Utility in Admin Mode

The Security Management Server Virtual does not use the Key Server, so Admin mode cannot be used to obtain a key bundle from a Security Management Server Virtual. Use Forensic mode to obtain the key bundle if the client is activated against a Security Management Server Virtual.

  1. Open a command prompt where CMGAd is located and type cmgad.exe -a.
  2. Enter the following information (some fields may be pre-populated).

    Server: Fully qualified hostname of the Key Server, such as keyserver.domain.com

    Port Number: The default port is 8050

    Server Account: The domain user the Key Server is running as. The format is domain\username. The domain user running the utility must be authorized to perform the download from the Key Server

    MCID: Machine ID, such as machineID.domain.com

    DCID: First eight digits of the 16-digit Shield ID

    • TIP:

      Usually, specifying either the MCID or DCID are sufficient. However, if both are known, it is helpful to enter both. Each parameter contains different information about the client and client computer.

    Click Next.

  3. In the Passphrase: field, type a passphrase to protect the download file. The passphrase must be at least eight characters long, and contain at least one alphabetic and one numeric character.

    Confirm the passphrase.

    Either accept the default name and location of where the file will be saved or click ... to select a different location.

    Click Next.

    A message displays, indicating that the key material was successfully unlocked. Files are now accessible.

  4. Click Finish when complete.

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