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Return Request: Search for Your Item

Order Status Search Error

Please search by Order Number or Service Tag to select the items you would like to return.
Note: If you purchased through a Dell reseller or are a Dell reseller returning on behalf of a customer, contact Customer Support for more information.
Enter the Service Tag of your item or Order Number
Service Tag Order Status Help
Where is my Service Tag?
Your alphanumeric Service Tag can be found on the bottom of your system or the back of your device.
Order Number Order Status Help
Dell Order Number is a unique 9 digit number representing a shipment associated with your purchase. If you purchased multiple items, you may have received multiple Order Numbers for your purchase.
Return Policies and Additional Information
Returns may be requested online within 30 days of invoice.
Dell-branded products priced under $2000 may be returned. For products over $2000, additional approval is required. Contact Customer Support if you have any questions about your return.
See the Dell Return Policy page for terms and conditions.