Avamar

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

This knowledge article provides a solution for Oracle backup failures due to corrupt blocks.

During a restore of files or folders with long pathnames, not all data is restored due to a Microsoft imposed Maximum Path Length of 259 characters.

Knowledge base (KB) article that provides a solution to silent installation failure to redirect to a different drive or directory.

Network Data Management Protocol (NDMP) backups to a Data Domain (DD) fail with with various errors when the client cannot resolve the DD hostname.

Network Data Management Protocol (NDMP) backups default to level 0 if no level 1 backup is found within the last 30 labels. This article lists the steps to increase the search limit.

This article explains how to replace Apache Web Server SHA-1 signed SSL certificate.

This article provides an overview of the cause and resolution for Network Data Management Protocol (NDMP) backups running slowly when the remote NAS reports many files as changed.

This article provides an overview of the steps required to shutdown and restart an Avamar Network Data Management Protocol (NDMP) accelerator node.

This article lists the steps required to change the hostname or IP address of an Avamar Network Data Management Protocol (NDMP) Accelerator node.

Avamar Symptom Code 52601

Avamar Data Migration Enabler: ADMe job does not start from the ADMe UI.

The Avamar Data Migration Enabler (ADMe) job fails in select with ERROR‑04B, no backups selected. Causes: client lacks backups, backups not meeting flags, or a domain change misaligning ADME.

Log collection for the Avamar Data Management Engine (ADME) includes version and grab archive, client logs: C:\Program Files\avs\var\clientlogs (Windows) or usr/local/avamar/var/clientlogs (Linux)

This knowledge article provides a solution for SharePoint backup failures due to a client mismatch error.

This article explains the causes and resolutions for Avamar backup failures that report Windows structured exception ACCESS_VIOLATION errors. These errors typically occur during Windows file system backups and may involve issues with Office XML files, outdated client versions, or antivirus interference.

To provide a solution for Hyper-V backup failures due to Volume Shadow copy Service (VSS) writers being in a bad state.

Knowledgebase (KB) article that provides troubleshooting steps for SharePoint backup failures due to Search Service.

Knowledge Base (KB) article that provides a solution to Hyper-V backup failure due to remote connection failure.

NDMP NetApp backup times out after setting the TCP/IP parameter

This article provides a workaround for Hyper-V Granular Level Recovery (GLR) browse failures caused by network connectivity issues between the Avamar grid and the Hyper-V client.

Avamar: How to identify which Avamar clients have breached the backup soft and hard limits. These limits are also known as soft_quota_exceeded and hard_quota_exceeded.

A hierarchy of information is seen when using the Avamar Simple Network Management Protocol (SNMP) Management Information Base (MIB) file to query Avamar.

Avamar Proxy 7.5.1-101 deployed using OVA template shows a Registration page every time it reboots.

Troubleshooting VMware image backup fails when a user snapshot is deleted during backup.

A short article describing some methods on how to check for the presence of an installed (avp) package on an Avamar grid.

The Network interface configuration is lost after reboot of AVE deployed on Microsoft Hyper-V.

This article explains the client registration failure after Avamar IP change on DP4400, preventing backup and restore operations.

Avamar: syslog receives "DENIED" alerts from AppArmor ping, after installing AvPlatformOsRollup_2024-R4-v4, Elements of the ping command are not whitelisted.