Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: July 06, 2026
ID: 000205512
Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products
Updated: May 22, 2026
ID: 000262249
File Level Restore (FLR) fails to determine the partition type on Linux virtual machines (VMs) with a GPT‑labelled disk that contains both Linux file system and LVM partitions. FLR supports only one partition type per GPT disk, causing the failure.
Updated: July 08, 2026
ID: 000167751
When Session Security is enabled on Avamar, certificates must sync between Avamar and Data Domain. This requires the SCP protocol to be enabled on Data Domain.
Updated: July 08, 2026
ID: 000218137
The catalina.out file does not rotate or compress and continues to increase to a large size. This leads to space capacity issues for the /space or /data01 partition.
Updated: July 08, 2026
ID: 000221582
This article explains how to use the Goav dd check-ssl feature to resolve SSL connectivity issues between Avamar and Data Domain.
Updated: July 08, 2026
ID: 000215679
This article describes what Session Security is on Avamar, how it works, and how to manage it.
Updated: July 08, 2026
ID: 000222278
After upgrading to or deploying Avamar 19.10, backup listing is taking extended time or timing out.
Updated: July 08, 2026
ID: 000222894
This article shows how to manage the Avamar SSH timeout.
Updated: July 08, 2026
ID: 000223301
This article describes Avamar connectivity to the Dell backend.
Updated: July 08, 2026
ID: 000223515
On Avamar versions 19.9 and earlier, the ConnectEMC HTTPS root CA expires in March 2025. This article shows how to replace the expiring certificate with the new root certificate.
Updated: July 08, 2026
ID: 000227555
Deleting a backup when retention lock (governance mode) is enabled on Avamar and Data Domain integrated solutions.
Updated: July 08, 2026
ID: 000227152
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: July 08, 2026
ID: 000188770
The change-passwords script fails to run due to an expired admin password.
Updated: July 08, 2026
ID: 000040116
Intermittent virtual machine (VM) image backup failure with error "vSphere Task failed (snapshot error=45): There are two usable fault domains. The operation requires one more usable fault domain" when the VxRail appliance manages the vCenter.
Updated: July 07, 2026
ID: 000218580
This article discusses the "Data protected" values in the Avamar Administrator.
Updated: July 07, 2026
ID: 000041185
This article discusses the difference between "Server Utilization" and physical space consumption on data nodes and why these do not correlate.
Updated: July 07, 2026
ID: 000038880
There are multiple logs needed when troubleshooting VMware Image Backups, Restores, and VMware File Level Restores.
This article lists the logs required and provides information about collecting all logs from the proxy.
Updated: July 07, 2026
ID: 000082163
This article explains the different parameters available for the MCS proxy selection algorithm for VM Image backups.
Updated: July 07, 2026
ID: 000019203
This article provides estimates on scheduling lead time when booking Remote Proactive Services (RPS) upgrades.
Updated: July 07, 2026
ID: 000021599
This article describes a recurring issue in which the /space partition reaches 100% utilization due to Axis JAR files, resulting in multiple issues on the Avamar server.
Updated: July 06, 2026
ID: 000484892
This article provides the steps required to rename the Cloud Tier on a Data Domain (DD) managed by Avamar.
Updated: July 05, 2026
ID: 000004431
ADME fails because it cannot find autotapeout.bat.
Updated: July 02, 2026
ID: 000064594
DTLT "Replicated Backups Available" dialog never come up even though replicated backups are available.
Updated: July 02, 2026
ID: 000061740
This article explains an issue where the Enterprise Manager Tomcat (EMT) shows down using dpnctl status emt command due to the /etc/profile missing.
Updated: July 01, 2026
ID: 000484149
The purpose of this KB article is to explain the special scenario where the avtar handshake fail but the ping works and the required TCP port numbers are are also open.
Updated: July 01, 2026
ID: 000055434
This KB article describes a proxy's root partition being full due to the large size of the /tmp/cimple_log_err_messages file.
Updated: June 30, 2026
ID: 000183753
Avamar SQL Backup completed with exception: Force Incremental after full is failing with the error: "Error: A log gap was identified, or a full backup was not found"
Updated: June 30, 2026
ID: 000065986
This article provides an overview of configuring email notifications for backup failures using the Avamar Administrator console. It is intended for customers, partners, and Dell Professional Services or Delivery personnel.
Updated: June 26, 2026
ID: 000023030
DPE vApp backups fail with error "vmwappimage Error <19591>: httpPost: http_code: 500 sending to url 'https://localhost:8080/vcp-ba-vappplugin-ws/vapp'" due to load balancer issues. Load balancers like CloudFlare load balancer are known to cause HTTP 524 Origin Time-out error causing the backups to fail.
Updated: June 26, 2026
ID: 000183920