NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

Unable to install or upgrade NetWorker Management Console (NMC) server on a Windows host. The NMC install wizard shows "Unable to verify Authentication Server's hostname and/or port."

Log in to NMC fails with error "Keystore was tampered with, or password was incorrect"

Network Data Management Protocol (NDMP) backup fails during writing with media I/O error, writing the must chunk.

Oracle database recovery fails when an administrator attempts a restore using NetWorker Management Console (NMC).

NetWorker Module for Microsoft (NMM) SQL Flat File Restore from Clone copy is not possible in the SQL plug-in UI.

NetWorker Microsoft Module (NMM) is not removeable from the control panel.

This article explains how NetWorker Module for Microsoft (NMM) uses advanced encryption standard (AES) encryption for backups and restores.

NMM Basic Triage Guide - Log Collection Guide. This article provides a landing page for NMM Triage information and guidelines.

NMM Active Directory Granular backup fails on attribute msDS-ExpirePasswordsOnSmartCardOnlyAccounts. It results in an error.

A NetWorker Module for Microsoft (NMM) Exchange Granular Level Recovery (GLR), the ItemPoint UI fails to display the correct mailbox names if they contain a dash ("-"). This often results in mailboxes appearing missing, or having truncated display names.

NMMedi Backup Fails with error Path to uemcli executable not found. Windows Registry entry "UEMCLI_directory" not set

Creating NetWorker Module for Microsoft (NMM) SQL Client with New Client Wizard in NMC fails due to invalid credentials. The username is correct, and the password is correct and the user has required permissions.

How to check if the NetWorker client for Linux is using the client direct option or not.

After deleting a policy that previously ran, the policy gets disabled and cannot be removed from the monitor tab in NetWorker Management Console (NMC).

Data Domain backup or clone is unavailable with the message: "waiting for 1 writable volume"

NetWorker: Backup is failing with error: "Unable to close the save session: Setting of retention lock for file failed [5034] ([7296][3748])" when DD Retention lock is enabled.

This KB provides an alternative method for performing a VMware File Level Restore (FLR) which does not require an available vProxy appliance. This method can be used if the standard NetWorker VMware Protection (NVP) FLR process is failing, unsupported Virtual Machine's (VM) configuration, or Operating System. The steps outlined in this KB must be performed with the involvement of the NetWorker Backup Administrator, VM's System Administrator, and VMware Administrator.

The NetWorker Management Console (NMC) is configured with multiple NetWorker servers. Connecting to one or more of the NetWorker servers from the NMC fails "cannot authenticate"

The NetWorker VMware Protection (NVP) integration is configured with the vProxy Appliance. The Data Domain ddboost_precert logging must be enabled on the vProxy appliance to investigate a Data Domain issue.

The specific NetWorker server version in the Cloud Marketplace is no longer available to perform a NetWorker Disaster Recovery (NSRDR). The "Dell NetWorker Server Disaster Recovery and Availability Best Practices Guide" mentions in some sections that the same NetWorker Server version should be installed.

Generating any report from the NetWorker Management Console (NMC) Reports tab fails. A message appears stating "Invalid input syntax for type timestamp" in windows.

NetWorker Virtual Edition19.13: Avinstaller Service Does Not Come Up During NvePlatformOsRollup_2025-R2-v3.

This article provides a general overview of how VMware Virtual Machine (VM) backup levels and sizes that are reported in NetWorker when using the NetWorker VMware Protection (NVP) solution.

The NetWorker VMware Protection (NVP) solution is configured to perform Microsoft SQL Server backups using the MSVMAPPAGENT. The backup action was scheduled using the "Logs Only" backup level; however, the job immediately fails with "save level is invalid." This article demonstrates how to configure transaction log backups for SQL databases.

NetWorker Data Management Protocol (NDMP) saveset of PowerScale NAS with NDMP Multistreaming enabled, completes as "recoverable," but displays 0-Bytes size in the NMC user interface.

This article describes how to manually use the legacy 'jbconfig' command to configure a tape library in NetWorker.

This article describes how to configure MySQL/MariaDB version 10 for backups using NetWorker Module for Databases and Applications (NMDA) with Orchestrated Application Protection (OAPP). This version does not use standard MySQL Enterprise Backup (MEB) functions, requiring custom configuration steps.

On Windows operating systems, the NetWorker server and NMC upgrade from versions 19.12.x (or prior) to later releases may fail during the migration of the NMC PostgreSQL database to version 16.