APEX Cloud Platform for Red Hat OpenShift

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Dell AIOps (formerly CloudIQ) is a cloud-based application that provides simple, proactive monitoring and troubleshooting of your Dell IT infrastructure including integration with VMware. It leverages machine learning to proactively monitor and measure the overall health of servers, storage, and switches through intelligent, comprehensive, and predictive analytics. Dell AIOps is available at no additional charge for Dell products covered with a valid ProSupport (or higher) contract.

Dell APEX Cloud Platform for Microsoft Azure remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell APEX Cloud Platform for Red Hat OpenShift remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell publishes this KB article to help customers who use local updates to: 1.understand all the possible updates paths for their systems. 2.identify the compatible software bundles (packages) for a specific update path. The KB provides two main tables: one to determine the valid update paths and one to list the required software for the selected path.

The Dell APEX Cloud Platform for Red Hat OpenShift is affected by CVE-2023-48795 as Red Hat CoreOS may use any of the following ciphers: chacha20-poly1305@openssh.com hmac-sha2-512-etm@openssh.com hmac-sha2-256-etm@openssh.com hmac-sha1-etm@openssh.com hmac-md5-etm@openssh.com This KB provides procedures to mitigate the issue and ensure product security.

Dell APEX Cloud Platform for Microsoft Azure remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell APEX Cloud Platform for Red Hat OpenShift remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

DSA-2025-388: Security Update for Dell APEX Cloud Platform for Microsoft Azure and Dell APEX Cloud Platform Foundation Software Multiple Third-Party Component Vulnerabilities

After the OpenShift Container Platform (OCP) cluster is provisioned, there is an external image registry configured for the OCP cluster. If the external registry credential (pull-secret) and certificate have changed, it is required to follow this KB steps to update them on the OCP web console UI.

When running Dell APEX Cloud Platform (ACP) for Red Hat OpenShift with PowerFlex storage, you may experience an issue where PowerFlex CSI pods fail to start due to a FailedMount error caused by a read-only file system.

Create disconnected Hosted Control Plane (HCP) managed clusters failed due to error "failed to verify certificate: x509: certificate signed by unknown authority."

When upgrading an APEX Cloud Platform for Red Hat OpenShift Container Platform (ACP4OCP) cluster from 03.02.00.00 to higher versions, Internet update fails at the step "Failed to download bundles from ACG server."

Dell APEX Cloud Platform for Red Hat OpenShift remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell APEX Cloud Platform for Microsoft Azure remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

How to clear alerts in the OpenShift cluster.

Dell APEX Cloud Platform (ACP) provided plugin UI is capable of updating the OpenShift Container Platform (OCP) ingress certificate and automatically incorporating the trusted CA certificate into the OCP cluster. In addition to the UI approach, this knowledge base article details a manual procedure for adding or removing trusted CA certificates from the OCP cluster, which might be necessary when introducing new CA certificates or when existing certificates are nearing expiration.

Customer receiving constant alerts in CloudIQ notifying them the cloudIQ health score is changing due to witness availability

For an APEX Cloud Platform for Red Hat OpenShift Container Platform (ACP4OCP) cluster running on 03.01.00.00 release, day2 node addition failed at step "Approve CSR" due to hostname DNS lookup failure, when the nodes in cluster use the bond mode 4 "802.3ad" for management traffic.

Powerflex CSI node pods are "CrashLoopBackOff" after updating OCP ingress certificate

This KB describe the procedure of manually rotate ACP ingress (gateway) certificate using CLI.

After updating the certificate in the Hub cluster, it does not take effect on the nodes of the HCP managed cluster.

An OpenShift Container Platform (OCP) issue causing cluster deployment failure, machine-config-operator degraded.

Refer to this document to update the DNS settings in an OpenShift cluster.

Cluster update failed to stage firmware on node when upgrading to 03.04.01.00.

This KB tells how to set up a new external registry and switch from the old one.

15G and 16G PowerEdge TPM 2.0 firmware for CVE-2025-2884

This document provides guidance on how to prevent ConfigMaps from being overwritten by Dell APEX Cloud Platform (ACP) for Red Hat OpenShift.

APEX Cloud Platform for Red Hat OpenShift build failed at the step of "Wait For OCP Bootstrap Ready"

CLOUDIQ collector is trying to communicate with public NTP servers even it was already synced the time from Esxi server via vmware tool.