Articles
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287 out of 287 shown
PowerProtect DP Series Appliance and IDPA: Multiple SUSE vulnerabilities detected on ACM within appliance version 2.7.2.
Updated: May 29, 2026
ID: 000204221
This article provides details on identifying and fixing an alert for the "Power supply redundancy is lost" alert on the DP4400 appliance. Critical Symptom Code 483 may be seen when the Power supply unit's input encounters a fault on the appliance.
Updated: May 27, 2026
ID: 000218156
Ghost or stale disk entries appear in the Appliance Configuration Manager when the iDRAC job queue or PTAgent/iSM cache becomes stale, causing health status mismatches between ACM and iDRAC.
Updated: May 29, 2026
ID: 000470463
Cloud DR runs a Retention process for the purpose to validate Virtual Machine copies previously uploaded and during this process the following Warning can occur: Could not delete all disks segments after collapsing.
Updated: May 29, 2026
ID: 000185209
During the workflow to Failback a Virtual Machine to the on premise VMware, Virtual Center is not able to complete successfully.
Updated: May 29, 2026
ID: 000184022
PowerProtect DP Series Appliance and IDPA: Instructions and Troubleshooting Guidelines on LDAP Integration
Updated: May 29, 2026
ID: 000202496
This article provides details on identifying and fixing an alert for the power input for power supply 1 being lost on the DP4400 appliance. Critical Symptom Code 476 may be seen when a power source input to the power supply unit (PSU) is lost on the appliance.
Updated: May 27, 2026
ID: 000218121
Prediction Enabled Automatic Cleaning is run only when its prediction engine determines whether used capacity exceeds a configured percentage within a configured time.
Updated: May 27, 2026
ID: 000199927
Instructions on the PowerProtect DP Rapid Upgrade Checker utility. The PowerProtect DP Rapid Upgrade Checker utility validates all upgrade prechecks and shows us a consolidated status with remedy information for failed checks.
Updated: May 27, 2026
ID: 000196100
This KB article walks you through various pre-requisites and best practices when using Linux Based DNS Servers for IDPA Deployment.
Updated: May 27, 2026
ID: 000168803
This document serves to help with identifying the error or and fault and provide a resolution path.
Updated: May 26, 2026
ID: 000204330
Post upgrade, the firmware_readiness check fails when running the PowerProtect DP Rapid Upgrade Checker Utility
Updated: May 26, 2026
ID: 000199389
This is KB is for Troubleshooting guide (TSG) / Problem Resolution Path (PRP) for IDPA components registration with Secure Connect Gateway (SCG)
Updated: May 20, 2026
ID: 000021831
IDPA - ACM failed to configure Data Domain LDAP with error "Access is denied"
Updated: May 20, 2026
ID: 000194758
Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.
Updated: May 20, 2026
ID: 000222201
Unable to update the Broadcom NetXtreme Gigabit (NX1) Network Adapter to 22.71.3 when using dual BCM5720/BCM57412 or BCM5720/BCM57416 within the iDRAC.
Updated: May 19, 2026
ID: 000221453
This article shows how to skip integration of individual servers when setting up LDAP/AD from the ACM on IDPA version 2.7.0 and later.
Updated: May 19, 2026
ID: 000218724
This article provides details on identifying and fixing a drive failure on the DP4400 appliance. Fatal Symptom Code 472 may be seen when a drive fails on the appliance.
Updated: May 19, 2026
ID: 000218036
A few Backup applications using NFSV4 Client backups to Data Domain receive Remote I/O Errors. Clients cannot resolve the same error.
Updated: May 19, 2026
ID: 000217822
RUCK fails Upgrade readiness check "acm_common_password", this is due to Common and Hypervisor Manager password tags are not the same.
Updated: May 19, 2026
ID: 000217764
Avamar password out of sync shown in IDPA dashboard UI
Updated: May 18, 2026
ID: 000217330
The article provides a workaround for "TLS/SSL Weak Message Authentication Code Cipher Suites for Ports 442, 443, and 445" detected on Search.
Updated: May 18, 2026
ID: 000216308
This article describes steps required to resolve an 2.7.4 upgrade failure caused by a software dependency on the ESXi hypervisor component.
Updated: May 18, 2026
ID: 000216067
This article describes resolution to a failed "validate_vc_staged_packages" check on IDPA versions 2.7.3 or 2.7.4 when running the Rapid Appliance Upgrade Check (RUCK) utility.
Updated: May 18, 2026
ID: 000216065
This page lists the PowerProtect DP Series Appliance 2.7.4 guides. Note that the “Integrated Data Protection Appliance (IDPA)” is rebranded to “PowerProtect DP Series Appliance.”
Updated: May 18, 2026
ID: 000216042
All VM image level backups do not complete after vCenter root certificate change.
Updated: May 17, 2026
ID: 000212032
Procedure to register manually DPA with Secure Connect Gateway (SCG) gateway.
Updated: May 17, 2026
ID: 000210951
DP4400 deployment fails at 10%, and PowerProtect Integration and Validation fail at 15%.
Updated: May 17, 2026
ID: 000210793
This article describes how to ACM password "out-of-sync" errors caused by changes to the default identity source in vCenter (Hypervisor Manager).
Updated: May 16, 2026
ID: 000210353
Search fails to upgrade to a newer version due to errors encountered by a puppet agent.
Updated: May 16, 2026
ID: 000210179