OEMR XR4520c

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This article describes how to view and clear the system event log (SEL) in System Setup.

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

This article provides information about how to use the LCC to deploy a supported OS.

This how-to explains the commands and shows the results of outputs for the same to retrieve your service tag using a command console. It is displayed as the system serial number.

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

This article provides guidance for Dell PowerEdge servers requiring remediation for the Microsoft Secure Boot certificate expiration (June 2026). It applies to UEFI-based systems with Secure Boot enabled and older Secure Boot certificates affected by the Microsoft Secure Boot certificate expiration (June 2026). The operating system primarily manages Secure Boot certificate updates, and customers should ensure they update their systems using supported Microsoft update mechanisms. It applies to Windows Server operating systems affected by this change, as defined by Microsoft, running on physical systems with customer-managed firmware and Secure Boot configuration. It does not apply to cloud platforms or appliances where the provider manages firmware and Secure Boot keys, such as Microsoft Azure, AX, or APEX-Managed Cloud. Systems already running BIOS versions that include the updated Secure Boot certificates may not require this procedure.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

This article provides guidance for the Dell System Update (DSU).

How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.

This article provides information about how to configure Emulex LPe31002 HBA link speed in UEFI or Human Interface Infrastructure (HII).

During Windows Server 2025 installation by iDRAC virtual media, a disk with size 0 B is displayed on the drive selection page.

This article explains how some Dell server platforms offer the optional security bezel with dust filter. The air filter bezel can be configured as Countdown Mode or Active Sensing Mode. After a certain period of lifetime, the IDRAC may report alert events and require the dust filter to be replaced.

The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.

iDRAC Service Module (iSM) 5.4 and older versions fail to upload SupportAssist collections back to Dell. A "handshake API" error occurs. This upload feature has been deprecated due to the receiving servers at Dell had been decommissioned.

The Dell SS540 SAS solid state drive is reported as not correctly functioning.

PowerEdge: Broadcom NXE devices with Driver 229.2.73 (SWB: Y7T4X) may report that the interfaces are missing in the operating system when secure boot is enabled.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

This article describes how to find the iDRAC's current MAC address.

Dell solid state drive (SSD) fails after system reports low environment operating temperature.

Dell Intel E810-C adapters do not support disabling the Virtual Machine Device Queue (VMDQ) loopback feature using "Intnetcli" tool.

Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.

Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold

In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.