PowerEdge C6620

This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.

This article provides guidance for the Dell System Update (DSU).

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

No hard drives are listed under the PowerEdge RAID Controller (PERC) H965 enclosure after upgrading the PERC controller firmware to 8.4.0.0.18-27 with OpenManage Server Administrator (OMSA) 11.0.0.X.

This article talks about the PERC H965 controller's supported virtual disk stripe sizes.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.

This article provides how to replace vSAN capacity disk. In the vSAN environment using SSD and hard disk drives together, the SSD used as the cache memory is called the Cache Disk, the hard drive used as the data space is called the Capacity Disk.

This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.

This document answers questions about SupportAssist Enterprise.

This is a general troubleshooting guide to help identifying if there is a problem with a physical disk in vSAN Clusters.

This article explains how to create and import an iDRAC certificate.

This article provides information about how to configure Emulex LPe31002 HBA link speed in UEFI or Human Interface Infrastructure (HII).

During Windows Server 2025 installation by iDRAC virtual media, a disk with size 0 B is displayed on the drive selection page.

The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.

The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.

NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

When encryption is enabled on BOSS-N1, the system may stop during POST with the message: "No Boot Device Available or Operating System Detected."

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.

Dell Enterprise NVMe solid state drives may be leveraged as a substitute for Dell Data Center NVMe solid state drives.

Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.

Dell Micron 9550 E3.S NVMe Drive Activity-Led light turns off for a few seconds.

The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.