PowerEdge M640

This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.

This article provides guidance for the Dell System Update (DSU).

This article provides guidance for Dell PowerEdge servers requiring remediation for the Microsoft Secure Boot certificate expiration (June 2026). It applies to UEFI-based systems with Secure Boot enabled and older Secure Boot certificates affected by the Microsoft Secure Boot certificate expiration (June 2026). The operating system primarily manages Secure Boot certificate updates, and customers should ensure they update their systems using supported Microsoft update mechanisms. It applies to Windows Server operating systems affected by this change, as defined by Microsoft, running on physical systems with customer-managed firmware and Secure Boot configuration. It does not apply to cloud platforms or appliances where the provider manages firmware and Secure Boot keys, such as Microsoft Azure, AX, or APEX-Managed Cloud. Systems already running BIOS versions that include the updated Secure Boot certificates may not require this procedure.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.

This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.

This document answers questions about SupportAssist Enterprise.

This article explains how to create and import an iDRAC certificate.

This article provides information about how to configure Emulex LPe31002 HBA link speed in UEFI or Human Interface Infrastructure (HII).

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.

NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

The article provides the solution to the firmware update errors for ConnectX-4 LX NICs SWB 76DNG version 14.32.21.02 & ConnectX-5 dual port SWB 1GF8G version 16.35.40.30.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.

Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.

After a system restart, the Integrated Dell Remote Access Controller (iDRAC) may not display the Virtual Disk information intermittently.

Fibre Channel I/O Module MXG610s firmware release 9.2.0a is unavailable.

Leveraging the 'Reboot Required' filter and selecting all items in this filtered view results in the 'make compliant' job applying all non-compliant firmware components. An unexpected reboot of the target is seen as components that do require a restart are deployed to the target. The issue is only seen if selecting all objects and using the 'Reboot Required' filter. All other filters work as designed.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

PowerEdge servers with Emulex Fiber Channel (FC) driver version 12.01.12 may fail driver installation under Windows Defender Application Control (WDAC) Enforced Mode on Windows Server.

In some instances, the firmware update job may fail to initiate when performing a firmware update through available iDRAC interfaces.

OpenManage Enterprise integration for VMware vCenter may fail to Unmanage hosts with error "UNMANAGE_REMOVE_MEL_FAILURE"